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Found 1 result

  1. LarryF

    To All SMWB Users New Firmware

    To All SMWB Users There is a 22 Mar 2018 update (SMWB, SMDWB Firmware Update v1.06) to the firmware for all SM Widebands including E01 and E07: https://www.lectrosonics.com/Support/category/98-smwb-smdwb.html This fixes a bug where a sleeping SMWB will not awaken. Resetting requires de-powering by battery removal and then re-powering. This bug will appear randomly with some units exhibiting it rarely or not at all and others demonstrating it reliably. The prototypes did not exhibit the bug and don't exhibit it to this day. The bug did not manifest itself enough that the beta testers could find it in the field. That would have made it too easy to find and fix. The field fix is according to directions on our site: "Below is a link to the current firmware update file for the SMWB and SMDWB transmitter series. This is a zip file, after downloading extract it into a temporary folder. Copy the file to an SD card and install in accordance with the instructions found in the SMWB instruction manual." If you don't have your manual or want to maintain it in its pristine, unopened state, you can find it here: http://www.lectrosonics.com/US/phocadownload/SMWB_man.pdf Page 18 has the relevant instructions. If you run into problems, service is at 1-800-821-1121 Best Regards, Larry Fisher
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