Martin Kittappa Posted February 26, 2013 Report Share Posted February 26, 2013 Just had some great customer service from Portabrace- The plastic clips that attach the carrying strap to my 7 year old 442 case broke and I thought that I'd end up spending $45 on a new strap. After nearly going out to purchase a new strap I figured that maybe I should just purchase new clips instead. Sent a quick email to Portabrace to see if this was possible and if I could order metal instead of plastic. Not only can they supply the clips- they are sending them out to me free of charge and haven't even billed me for the shipping. Gotta love great customer service like that. Quote Link to comment Share on other sites More sharing options...
Steve Foy Posted February 26, 2013 Report Share Posted February 26, 2013 Yep, that's exactly why I use PortaBrace. Rycote has exceptional customer service also. Quote Link to comment Share on other sites More sharing options...
fieldmixer Posted February 26, 2013 Report Share Posted February 26, 2013 I've had this experience as well. Rycote give great customer service. You get what you pay for. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.