Toddsound Posted July 24, 2013 Report Share Posted July 24, 2013 I just wanted to thank Vaughn in service and Jon Tatooles for all their help. I had a problem with my 664 and they quickly took care of it. It is not very often that you get a phone call from an owner of a company to personally check on service you received from their company. This is why I buy and use their equipment every day in the field. I will continue to buy new gear from companies whom we can trust to do the right thing. Thanks guys. Quote Link to comment Share on other sites More sharing options...
Philip Perkins Posted July 24, 2013 Report Share Posted July 24, 2013 Yep. philp Quote Link to comment Share on other sites More sharing options...
cory Posted July 24, 2013 Report Share Posted July 24, 2013 I also want to give a shout out to Sound Devices-- they recently went above and beyond to help me out as well. Quote Link to comment Share on other sites More sharing options...
steve reynolds Posted July 24, 2013 Report Share Posted July 24, 2013 I've had some problems with their gear over the years, and in All cases they "went above and beyond". I like what some other companys are building but I trust Sound Devices. Quote Link to comment Share on other sites More sharing options...
BWilson Posted July 25, 2013 Report Share Posted July 25, 2013 That's the nice thing about the industry and this site. I've never had the GM from General Motors call up about my car after a service for a re-call, or from Canon, or Samsung, or Apple ; ) You get the idea. Quote Link to comment Share on other sites More sharing options...
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