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Zaxcom Nomad 12 Zaxnet/AES Upgrade


Solid Goldberger

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JWSoundgroupers,

 

I recall reading in one of the NAB 2015 threads that Zaxcom had come up with a hardware upgrade to the Nomad 12 to allow Full AES i/o and Zaxnet simultaneously.  Does anyone have some more info on this?  If this is real, when would it be available, and how much would it cost?  Will this functionality be standard on newly shipped units?  Thanks in advance!

 

Ethan

 

P.S. I have an email out to Zaxcom about this, if they respond I'll post the highlights.

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The upgrade should be free!!!

The Nomad was advartised having 8 AES input and zaxnet.

It really made my Nomad12 in to a 6 channel recorder since I avoid using the analog pres.

Users were never informed in advance of this limitation on the zaxcom website or by the reselers.

Yes..Absolutely..there are many functions, which was originally as top features for Nomad advertised, until today still not available (remix/re-recording function, 8 AES Input, etc...) 

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If you go to the "About Nomad" screen, you'll see the MAIN REV listed. I'm told that MAIN REV 56 or 57 will work with Nomad Touch and Oasis, but you need 58 to have the new AES settings. Updating the MAIN REV apparently requires a trip to NJ.

Howy tells me that, even if on 56, an update is a good idea as it contains a number of improvements.

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The upgrade should be free!!!

The Nomad was advartised having 8 AES input and zaxnet.

It really made my Nomad12 in to a 6 channel recorder since I avoid using the analog pres.

Users were never informed in advance of this limitation on the zaxcom website or by the reselers.

 

If it is just a software update, I agree it should be free.  Just hoping this can be done soon!  Very exciting development.

 

Perhaps next the Zaxnet upgrade for the Maxx?

 

e.

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If it is just a software update, I agree it should be free.  Just hoping this can be done soon!  Very exciting development.

 

Perhaps next the Zaxnet upgrade for the Maxx?

 

e.

Solid,

The update is actually a hardware upgrade.

It took me a long time lobbying for zaxnet output on Maxx. It finally happened.

I don't think I would be able to pull anything like that in the future...

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Solid,

The update is actually a hardware upgrade.

It took me a long time lobbying for zaxnet output on Maxx. It finally happened.

I don't think I would be able to pull anything like that in the future...

 

Cmon rado, step it up ;)

 

I wonder what percentage of Maxx's in the wild actually have the Transmitter option? Maybe 10%? 15% I wonder what percentage of owners would pay $1000 for an internal Zaxnet IFB transmitter.  I would imagine close to 50% if not more.

 

e.

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I can not... (: And I can not pay a thousand for an internal TX. 

I actually have no problem having the Maxx control zaxnet with qrx235 compared to internal module.

I am happy having that then nothing at all.

I can use IFB200 or QRX235 and it works fine. 

 

The one thing that I mentioned to the owner of zaxcom last time I spoke to him was sending the zaxnet commands through the Hop TX to a QRX235 on camera and have that control the zaxnet TXs.

That way I can keep my balls 2.4ghz free...

 

Cmon rado, step it up ;)

 

I wonder what percentage of Maxx's in the wild actually have the Transmitter option? Maybe 10%? 15% I wonder what percentage of owners would pay $1000 for an internal Zaxnet IFB transmitter.  I would imagine close to 50% if not more.

 

e.

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Here's the Response from Zaxcom:

"Yes this is available now.

And yes you can drop it off and come back in about an hour and a half.

The technician will do the PLD hardware modifications and check to see if any other modifications and updates are needed. The unit will also be completely check and re-calibrated as well.

The cost would be a our minium bench charge of $62.50

Please email Colleen about setting up an appointment. Colleen@zaxcom.com "

That seems more then fair. I'm pumped! I'll report back when the upgrade is done.

E.

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Great job Zaxcom on letting us know!!!
Wow...
I have been waiting for that for a long time and now it is available without letting the end user know...
Great job communicating it to the end user!!!
How about an official Zaxcom post here explaining what it is and what do we have to sacrifice in order to have it done.
Last I heard in order to get 8 AES and zaxnet we have to sacrifice never clip on channels 4-6...
Also can Audio department do it?
Shipping to NJ really puts a hole in my wallet each time....
Official Zaxcom announcement clarification please!!!

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Great job Zaxcom on letting us know!!!

Wow...

I have been waiting for that for a long time and now it is available without letting the end user know...

Great job communicating it to the end user!!!

For starters the AES software is still officially in beta hence no formal announcement. Secondly I happened to be standing there at NAB when Glenn personally told you that this was currently available and he asked when did you want to send your unit into be modified.
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For starters the AES software is still officially in beta hence no formal announcement. Secondly I happened to be standing there at NAB when Glenn personally told you that this was currently available and he asked when did you want to send your unit into be modified.

For starters Coleen's email does not mention anything about being Beta thus my request for an official clarification.

 

As far as you being there when I spoke to Glenn at NAB... I don't remember that happening. I spoke to Howy about it and he mentioned it might be ready after NAB.

Regardless!

I am not all the Nomad users that need that information..Telling me at NAB does not mean that all Nomad users in the world will find out...And honestly I am getting a little tired of having to answer everybody's questions on facebook. Don't get me wrong I am happy to help people when they ask but I prefer not to have to clarify and fill a void of information left by Zaxcom.

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To Rado who says: "...And honestly I am getting a little tired of having to answer everybody's questions on facebook. Don't get me wrong I am happy to help people when they ask but I prefer not to have to clarify and fill a void of information left by Zaxcom."

 

Why not just stop answering questions which you obviously are not able to answer FOR Zaxcom. This "void of information" left by Zaxcom is not worthy of condemnation or your crusading but somewhat mis-guided efforts to fill it. The best advice I would give someone who is either in need of support or has an interest in what products or features are available, is to contact the company directly. Trying to sort these things out on Facebook and to a great extent even here on JWSOUND, is not usually the best approach and often further confuses an issue someone may be having with a piece of equipment.

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Apology, though not needed, is accepted. I was merely trying to let you off the hook since you said you were so tired having to answer questions for Zaxcom. If you have the energy and inclination and you think you do have a useful suggestion or troubleshooting tip for someone having a problem with their gear, go for it --- don't let me stop you from answering questions. Rather than answering questions, however, you might get in the mode of ASKING questions. Many people here have great success and satisfaction asking any and all of the good people we all know (and who all know us) from the usual suspects: both Larry Fisher from Lectrosonics and Glenn Sanders from Zaxcom are regulars here, just like you and me. So, ask, for example, to Larry Fisher, how's the battery life on the new L-series, and you'll get great answers. You won't get great answers if you're asking the question because you want to hurt the company or hurt the product. Ask Glenn Sanders if there will be an AES option for Nomad, when it might be available and what the process will be. You'll get a good answer. You won't get such a good answer if your question includes things like "you promised", "I've been waiting 2 years", "I should have bought Sound Devices", "I'm really bummed out because that's the feature I really need right now", etc.

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I think you're absolutely right with this, Jeff.

Nonetheless, I can totally understand Rado's frustration. He bought a product on the basis of certain features being included and certain other features to be added later. And it's been quite some time until some of those features he was wanting the most are finally being added. The trip to the factory to achieve this may be necessary and understandable, but it's also understandable that this is a further source of frustration

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I can totally understand Rado's frustration. He bought a product on the basis of certain features being included and certain other features to be added later.

For some clarification Zaxnet has worked with 6 AES inputs from day one. And from day one it was stated there was an AES limitation when using zaxnet. It was never an announced or promised that Zaxnet would work with 8 AES inputs.

Rado has for a long time been asking for an upgrade to nomad that will allow him to use 8 AES inputs with Zaxnet. And Zaxcom, as with all user requests, said that they would look into this and it was put on the list. And as far as I know it was never promised that it could or would be done.

So Howy, with his insane long list of things to do, found the time and reached into his bag of magic tricks and gave Rado what he has been asking for.

Now that this is a reality the only thing Zaxcom is asking from people who want this feature, and I dont think alot of people do, is to send your nomad in for a hardware upgrade.

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