Doug Beatty Posted May 30, 2015 Report Share Posted May 30, 2015 I like the new site design and features, however, I am stuck in a password reset loop whenever I jump from desktop version of chrome to mobile. I delete the auto-fill fields and manually re-type my username and password, but I am unable to log in. The reverse is true if I reset my password on mobile Chrome and jump to desktop I will be locked out on my PC. It's a real pain having to reset every time to log in when jumping platforms. I had no issues with this on the previous site build. Quote Link to comment Share on other sites More sharing options...
Jeff Wexler Posted May 30, 2015 Report Share Posted May 30, 2015 Hey, Doug, I know you say you're deleting auto-fill in the browser, but what I think you're doing is just by-passing it and entering the correct information which logs you in. Then next time, on the same device (or even another device) auto-fill is doing its thing again. If you have successfully logged in with your Display Name and your existing password, you just have to get your browser to agree to all that. I think, unfortunately, the issue is on your end (not trying to place blame, just trying to solve the problem). Let me check your membership and see if you have been caught with the issue of having had a username/login name AND a Display Name. Quote Link to comment Share on other sites More sharing options...
Doug Beatty Posted May 30, 2015 Author Report Share Posted May 30, 2015 I think that may be it, Jeff. My login is different than my display name. If possible, would you be able to merge the two so that my display name is also my log in? Thanks for the lightning fast response! Quote Link to comment Share on other sites More sharing options...
Doug Beatty Posted May 30, 2015 Author Report Share Posted May 30, 2015 Using my display name solved it, thanks for the nudge in the right direction. Quote Link to comment Share on other sites More sharing options...
Martin Kittappa Posted July 18, 2015 Report Share Posted July 18, 2015 It seems every time I try to log in I have to reset my password, It's been happening for a while now and up until now I've just been living with it, but it's beginning to get a little annoying now. I tried using my email address and also my display name, but whichever way I try to login when I enter my password I get an error message saying that my login details are incorrect. Would be nice to get this fixed Thanks. Quote Link to comment Share on other sites More sharing options...
Jeff Wexler Posted July 19, 2015 Report Share Posted July 19, 2015 I'm pretty sure what is happening is your browser is auto-filling an incorrect password. First of all, logging in now to the site you should use your Display Name and enter whatever your current password is. Without knowing what browser you are using I'm not going to offer up the various methods of dealing with auto-fill, keychains, how the browser remembers these things and so forth. I will look at your membership profile and make sure nothing has gotten disrupted there. Quote Link to comment Share on other sites More sharing options...
Dave Rainey Posted December 2, 2015 Report Share Posted December 2, 2015 I too have been having these issues. If I log out or switch devices, I am unable to login again and have to reset my password. Usually I just use the same password and it resets it. But certainly a pain. I also don't let it auto fill. Thank you! Dave Quote Link to comment Share on other sites More sharing options...
JiffyMix Posted December 2, 2015 Report Share Posted December 2, 2015 It seems as if Chrome is having some problems, even on a Mac. I will contact IPB with this problem. Quote Link to comment Share on other sites More sharing options...
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