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Dave Rainey

Constantly logged off - password reset

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Hi Jeff,

I wanted to let you know that I often get logged out of the site and my password does not work to 

log back in.  I have reset my password a couple dozen times in the pas month or so, at least.

Is there a setting I am missing?   I appreciate any advice.

Thank you!

Dave

 

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Getting logged off, over time, seems to be happening more than it ever used to (if I leave my browser open and logged in for many hours while I'm away, coming back I am often logged out). It is annoying, having to log back in, but you shouldn't be having to reset password. Are you sure your browser is not auto-filling in an old password? I have to say, password reset doesn't always work. I will Message you with some ideas.

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Hi Jeff,

While I'm not having an issue with logging out, I am having to reset my password every single time I want to log in!  Its not an auto fill issue as you recommended me checking in the past.  Any other thoughts?

Thank You,

~rich

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Ben B   

I am having the same problem here. I retype my password every time but it doesn't work. Has anyone found a solution? It's a little bit annoying having to reset my password every time i wanna log in.

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Weird. I'm mostly using Mac Safari without trouble. 

Have you tried logging in with Chrome or Firefox? Do you still have the same problem there?

But this might be a Keychain problem...

Here's an Apple support article on fixing and (if needed) resetting your keychain. It's pretty straightforward.

https://support.apple.com/en-us/HT203192

 

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Ben B   

I use Chrome and i tried logging in with safari without success. Every time i leave the page it logs me out and i need to reset my password in order to log back in.

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I have been trying to track down this problem without any success so far. For me, what happens all the time is that logged in and over time, when I go to navigate to some other page or post, I am logged out and have to sign in again. This has happened many times (only using Safari --- have not checked with other browsers). IPB Support has not yet been able to offer any advice or a fix. I will continue to work on this.

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Ben B   

I tried the keychain reset but it didn't work. Thanks Jim for the tip anyway. 

I can still log in but have to reset my password every time i log out. Anyway i'll post here as soon as i find a solution. And keep us posted if someone find a fix.

Thanks!

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