Ben B Posted September 6, 2016 Report Share Posted September 6, 2016 Hi, I've had a problem since a couple of month. When i try to log in it always says that my password is incorrect (although i know it's correct) and the only way to log in is to ask for a new password by clicking "forgot your password". I've tried to log out and log back in just after resetting my password but it doesn't work. I have to ask for a new one again. Is it a known problem and is there a fix? Thanks a lot and thanks for keeping this super useful forum running! Ben Quote Link to comment Share on other sites More sharing options...
Jeff Wexler Posted September 6, 2016 Report Share Posted September 6, 2016 The problem is usually that you may not be using your Display Name to log in. The sign in box still says that you can use your username or your email address but this is not the case. Try using your Display Name (which in your case is "Ben B" --- just as entered here but no quotes) and your password. This has worked for most of the people that have had this problem. I will send you a personal email in case you are unable to read this. Make sure your browser is not auto-entering things the old way --- you may have to force it to not auto-fill. Quote Link to comment Share on other sites More sharing options...
al mcguire Posted September 6, 2016 Report Share Posted September 6, 2016 Jeff Thank you for all the BS you have to go through to keep this site humming along Quote Link to comment Share on other sites More sharing options...
ProgressiveDrum Posted November 23, 2016 Report Share Posted November 23, 2016 On 9/6/2016 at 8:51 AM, Jeff Wexler said: The problem is usually that you may not be using your Display Name to log in. The sign in box still says that you can use your username or your email address but this is not the case. Try using your Display Name (which in your case is "Ben B" --- just as entered here but no quotes) and your password. This has worked for most of the people that have had this problem. I will send you a personal email in case you are unable to read this. Make sure your browser is not auto-entering things the old way --- you may have to force it to not auto-fill. Thank you very much for clarifying this. I had stopped coming into the forum as often because of this issue. Quote Link to comment Share on other sites More sharing options...
JDirckze Posted August 11, 2017 Report Share Posted August 11, 2017 Same thing was happening to me, but I was definitely using my display name. Tapatalk seems to be playing up too, just shows a huge error message when I log in and in the end doesn't allow me to log in... Anyone else having issues with Tapatalk? Quote Link to comment Share on other sites More sharing options...
Jeff Wexler Posted August 11, 2017 Report Share Posted August 11, 2017 Tapatalk is again acting up (you all know that I am not a fan). The last two updates to the forum software have broken Tapatalk. Additionally, as a site owner and licensed Tapatalk user, I am having trouble signing in to my Tapatalk account --- they have transitioned to a new "Tapatalk ID" system that is not working properly. So, I am not even able to try and update Tapatalk plug-in until I sort out my Tapatalk account. Quote Link to comment Share on other sites More sharing options...
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