snd.waves Posted September 9, 2017 Report Share Posted September 9, 2017 Hi all!, I have a question regarding a new 98WH Hi-Q battery that i own. While switching my kit on, there was no power. I realized it was the battery, and tried charging it on the dual charger. It sits at 83%, and shows 0.00 amps the whole time. It hasn’t been dropped or exposed to water, it just decided to stop working. The battery otherwise seems fine. Short of returning it to the dealer for a replacement, as anyone had any success reviving a battery in a similar state, like a jump start or similar? Cheers Quote Link to comment Share on other sites More sharing options...
Nate C Posted September 11, 2017 Report Share Posted September 11, 2017 I haven't encountered your issue and this may be of no help but the travel charger features a battery wake-up function for fully depleted batteries. https://www.trewaudio.com/product/audioroot-elc-smb/ Quote Link to comment Share on other sites More sharing options...
Glen Trew Posted September 11, 2017 Report Share Posted September 11, 2017 Could it be that the initial in-rush current of your kit is tripping the protection circuit? If you haven't already, try turning on just one device a time. Quote Link to comment Share on other sites More sharing options...
snd.waves Posted September 13, 2017 Author Report Share Posted September 13, 2017 Thanks for the replies guys! Ill be sure to check out the charger Nate. That's an interesting feature for sure, maybe it's the kickstart it needs. Glen, I went through this process on the day, didn't make any difference unfortunately. I'll keep this updated should I find a fix. Quote Link to comment Share on other sites More sharing options...
Glen Trew Posted September 13, 2017 Report Share Posted September 13, 2017 Remote Audio will be happy to get a replacement/exchange to you. Give Kim or Josh a call at 615-256-3513. Will be interesting to see what the problem is. Quote Link to comment Share on other sites More sharing options...
snd.waves Posted September 14, 2017 Author Report Share Posted September 14, 2017 Thanks Glen! PM sent, and i'll give the guys a call. Quote Link to comment Share on other sites More sharing options...
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