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Nikola M

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About Nikola M

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    Sound recordist / sound designer
  • Interested in Sound for Picture

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  1. I do regret i didnt send the unit to Germany/Ambient. Choosing Zaxcom, New Jersey, i thought i was playing safe. All my dealings with Ambient so far were top notch. I am going to service Maxx again, this time in Ambient.
  2. Got back Maxx half serviced. Service paid. Tho it is stated that all inputs are calibrated and the system went through full QC, unit still has significantly higher noise level on ch 3 input. Asked the question in fb user group, and tho i was asked what is wrong with the unit, no one from Zaxcom was interested to participate. Some nice people that are in the business of location recording were kind enough to lend an advice. Also, lots of horror stories about Zaxcom service and repair practice. In the end ive sent an Email to Patrick, the guy i was in contact during the whole service and repair
  3. Hopefully the next contact will be on time.
  4. What is the usual feedback time on your Zaxcom device service info? I have received confirmation that Maxx has arrived to Zaxcom Service Dept. on 6th of September. As the unit was brought to United States from Europe, and my staying time is near the end, i would appreciate any info on the matter. Thank you
  5. Ok then. Thank you for quick reply Jack.
  6. Yes, i have tried everything except switching CF card. I'll try that today. Can you please advise, in situations like this, would it be ok to send the unit to Ambient as they are offering repair and service or should i go directly to mothership? I don't have any second thoughts about Ambient personnel determination, knowledge and professionalism, just would like to skip the unnecessary waiting time in case they have to send it to the USA and Zaxcom. Thank you
  7. Hello to all of you @JWSOUND It's good to finally be here. I have a question regarding Zaxcom Maxx recorder issue. I've already contacted Zaxcom and Ambient regarding the issue and the good people from Ambient told me that i can send Maxx for service/repair but i should also ask the question here as the nature of issues I'm going through is really weird. Never explained issue to Zaxcom, just asked about the possibility of service in Europe. I'll try to describe the issue the best i can. The other day i ran out of batteries (hawk woods np50) during record
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