Well I've sat back letting Martin take care of himself, as you can see his demeanor. Him saying outlandish things about me and pulling numbers out of nowhere when nothing has been presented to me in that way...but I'm fine with explaining, and he hasn't technically said his real name either. I guess its worth saying since he is telling whoever wants to know through pvt messages. After now communicating with Martin and realizing that this is exactly what he wants is me to respond I do it for the sole purpose of showing the other side of his extremely damaging claims.
#1 He is convinced I deliberately sent him a nonworking transmitter ON PURPOSE. Let me tell why this is not provable and untrue. He waived shipping insurance when I asked him in writing if he wished to have that applied. Is it possible that something in a used hardware device could be internally damaged from shipping? Yes, unlikely but is possible. The other thing to consider is that others have used my second gear package. Is it possible when I tested the transmitter that the gain was already up from someone else and the quick sweep test I do of plugging it in and making sure it goes into record and sounds decent that this issue was overlooked?...definitely...that still does not prove willful nasty intent, which he keeps repeating.
#2 He keeps bringing up Ken as a prime example of me again trying to rip off people who I've been selling gear too. Let me be clear, in the past two weeks I have sold off a whole other entire gear package all while working 12 hour days, as we all do. I've sold 6 of these TRX2.5LA not 2 and many receivers...and other things with nice buyers and no issues and NONE on ebay. Ken immediately realized there were a couple menu items missing from the transmitters extended menu setup such as record on bootup and the card wouldn't format correctly, even though it would go into record and sounded decent before format with me, it was also on an old update version in the 8.XX where settings can be lost since I hadn't used it for awhile prior. He immediately sent the transmitter to Zaxcom and they fixed it at no cost and sent it directly back to him the same day at my cost to him being a happy customer. Yes there was an issue, but on a couple days added on to his experience he got a transmitter back inspected and approved by the manufacturer...not much better than that in the used world. I tried to do this with Martin but Martin insisted on sending it back to me for a full refund all the while from the very beginning being nasty and threatening legal recourse (I can give you our whole conversation if interested), which did eventually occur after I tested it and came to the conclusion that he probably didn't damage it or that it wasn't damaged during shipping.
#3 He opened this forum "I've been ripped off by a jwsound member!" From the time he messaged me saying it was broken til when I gave him a full refund including shipping costs was 9 days. He went from making me aware of the issue to fraud and courts and legal threats and aggression in public in 9 days, this despite me fully communicating what was going on. I received the transmitter back on Friday. Monday and Tuesday were 14 hour days so I couldn't find time to test the device and I'm closing on a house. Yesterday I was wrapped at 1pm. I tested the device and even after updating the software the problem continued. I actually sent Martin a refund BEFORE I noticed this posting, since he will only message me through jwsound.
In no personal messages by him or communication up to this point after the full refund was $55 ever mentioned. This seemed to be brought about by him posting in halfway through this forum. Initially I would say I acted suspiciously of his demeanor, which he through email and then switched solely to jwsound messages...I thought something was odd or off by his bringing up courts and being aggressive at the first sign of a device not fully working. I've bought devices from used and new parties and have had problematic units before, it isn't unheard of but I find calm and pleasant demeanors solve the issue quicker as the buyer in that situation, so I immediately did not trust him when he switched to solely jwsound messages from email...so my reaction was indeed not to be helpful because my lack of trust and i would change that reaction if I could, but that does not mean what I did originally was in anyway willful or intentional.
We exchanged 40 emails before any postings he sent me through jwsound. When he first bought the unit my suspicion was also heightened because he insisted that on the day of purchase I send the unit via USPS priority to him. I kindly told him that I work 12 hour days through til past the time USPS is open. He again asks if I will send via USPS, I do not know how to respond as I am working during those time periods and expressed that as such, and say I can do UPS or Fedex only. Luckily I find out I can send USPS priority through a UPS store and all is well so I thought. I do not like sending via USPS because I don't feel like a high priced item should go that way but I respected his request...this is also why I didn't respond to kindly to his first response about it being straight up broken and wanting a full refund. I then thought he tried to scam me due to all his previous emails trying to push the price down further, by using the unit a day or so and then finding a reason to dump it back to me for a full refund. I simply did not know why he was being aggressive and threatening legal recourse...when I've sold well over 20 items recently to fellow sound mixers who have been kind and understanding with no issues...and even when there was one Ken had trust that I would do the right thing by him, which I did. He keeps repeating that I wronged him in a willful way which is extremely damaging to my reputation and can have a severe impact on my career if the wrong person reads this. I do not want any kind of legal proceedings in anyway against another sound mixer (truly absurd), but if he keeps insisting these claims all over the internet I'm not sure how else to react to this. I am a member of IATSE 209, AES, and active on all sound communities online. I'm not sure how else to take these matters but very seriously.