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TeradekMike

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Everything posted by TeradekMike

  1. Hey Brent, No problem! Let me know which model when you can. We are preparing lab tests for early next week. If we're lucky, I will have some sort of answer by then, but due to the holidays we might not have anything until early January. Either way, will keep you guys posted.
  2. Thanks for the recommendation. Ill be sure to push for something like this once we get to the bottom of the issue.
  3. No problem Larry! If any of you are based in Southern California, we would be happy to perform some tests with your gear if you'd like to come down to our offices in Irvine, CA. Also, if you could give me a list of gear models that have had noticeable problems with our Bolt products, we will do our best to bring them in house for testing.
  4. Everyone, Apologies for the late reply - this post was just recently brought to my attention. ALL Teradek products are approved by the FCC. We have never and will never sell or ship any device without the proper approval from regulating authorities in each region. Here are the FCC IDs for our latest Bolt: Grantee Code: VQS Product Code: AMNMGIN01 Grantee Code: VQS Product Code: AMNKHIN1 With that said, I have brought up this problem to our engineers and to our chipset manufacturer to get to the bottom of. This is the first time we have heard of Bolt causing problems in the 500Mhz band. Specifically, which models are all of you using so we can get a better idea? Are they generation 1 or 2? What range? And if you have any further questions, please email me directly so I can pass you onto our head of hardware engineering: mike (at) Teradek (dot) com. -Mike
  5. Hey Andy, The Bolt operates on the 5GHz band, not 2.4GHz so it would be rare for it to be the cause of any interference problems. What can happen, however, is channel overlap between the 5GHz and 2.4GHz bands, especially when you sandwich the Bolt against another wireless device. To rectify the issue, newer versions of the Bolt allow its operating frequency to be set manually so you can avoid any possible overlap among your wireless devices. If you have any other questions, just holler: mike@teradek.com -Mike
  6. Hey Ace, Production Houston did a good job summing it up, but here are my 2 cents: 1. Latency is as low as 4 to 5 frames to iOS devices and decoders. Here is a recent test using the Teradek Clip: 2. Audio is embedded into the stream over SDI, HDMI, or via the analog audio input. It does not increase latency. IFB is also possible, though it is only one way and requires use of our free Sputnik server. 3. Latency will not increase with more iPad connections, but there are limitations. For example, a Cube can take up to 3 iOS connections at one time as long as the main stream is disabled. If you connect any more, then latency will increase. If you have a high quality main stream going, then only 2 iPads or so can connect to the Cube. If you have any further questions, just shoot me an email: Mike @ Teradek [dot] com
  7. Taskin, I work for Teradek. If you have questions about this technology, im happy to help. We've recently updated iPad streaming on Cube to provide the following: 1. Latency is only 4 frames 2. Supports up to 1080p on the latest iPads 3. Audio support coming very soon (previously, adding audio would increase latency. Not anymore though!) 4. Multiview support w/ Teraview. Allows up to 4 Cube feeds to be monitored at once on a single iPad You can see the Multiview here:
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