Greetings,
I was working with a RED Scarlett today, the same one of which I've worked with a week ago with no problems, and had the audio return (monitor) go to very loud white noise. I lost jam sync as well, and it never returned.
To begin, in the morning and prior to talent being on set, audio return from the camera was normal, and sync was green during camera set-up. Right before roll, the audio return goes to a very loud white noise. Audio levels on camera appear to bounce as they should, and playback of RED files has clean audio.
The only change in the camera setup was the addition a HDMI video tap out of the back tightly squeezed next to the sync and headphone return. When I disconnect all audio cables to camera, white noise remains.
I was rolling on a Nomad so wasn't too stressed over the lack of "good" RED tracks.
After the first set-up camera lost the HDMI video tap, but still would not produce audio return or jam sync. We restarted the camera more than once, and no, I don't know what build firmware he was running.
I've never seen this behavior before and am wondering if anyone else has?
Cheers,
JB