Jump to content

Lectrosonics Transmitter Question


Brian Milliken
 Share

Recommended Posts

Here's the SMv or SMQv sleep fix process:

1. Customer emails (preferably) or calls the service department with his shipping address, contact info, number of SMv or SMQv units and serial numbers (for your protection if units are lost).

2. We email a printable prepaid UPS shipping label and an RA number to the customer.

3. Customer prints out the label, UPS's the units to us 2nd day air Blue with the prepaid label and the RA number on the box.

4. Service will load in the new firmware, check that the insomnia is cured and return the units by 2nd day air Blue.

Let us know what your must have date is so we can schedule customers with time emergencies. The service crew is good about such things. You can send in the units during a break any time in 2012 (2013 may not get here).

email is service@lectrosonics.com (best)

or 800 821-1121 (second best)

Use a good stout box with sufficient packing so the units don't crash into each other. Honest to God, in the past, we've gotten two SM's in a 1 cu ft box without a scrap of packing material inside. They looked pretty lonely in there.

Best Regards,

Larry Fisher

Lectrosonics

Would this apply to Canada as well, but sent to Toronto?

CRAIG

Link to comment
Share on other sites

  • Replies 51
  • Created
  • Last Reply

Top Posters In This Topic

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share


×
×
  • Create New...