Jump to content

Zaxcom Customer Service Rocks!!


Bob

Recommended Posts

I am on shoot in a remote part of south east asia and the other day I was having a issue routing my Nomad to send TC and audio to my ERXTCD. For some reason I just couldn't get it to happen. I did it before but I was having a brain fart and couldn't figure out what the problem was.

I sent an email to Zaxcom for help and being that it was just before midnight Saturday night EST I didn't expect to hear from anyone till at least monday. So I turned to JW Sound and as I was typing my post to JW Sound to my suprize I received an email responce from Zaxcom Support with in 10 minutes or me sending it. A few email exchanges back and forth I was good to go.

Thank you Zaxcom!! Thanks for going the extra mile.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...