pverrando Posted November 9, 2012 Report Share Posted November 9, 2012 It may be net congestion or perhaps my macbook pro, but this week I'm experiencing a lot of lag time and pinwheels when browsing this site, it seems since the chat was initiated. For a couple of days, I was also perplexed by a random"donk" sound eminating from my mac, until I realized it was jwsound chat announcing a visitor or whatever. verrando Quote Link to comment Share on other sites More sharing options...
Matthias Richter Posted November 9, 2012 Report Share Posted November 9, 2012 I have chat turned off and the loading of the site is just as before. Give it a try ... Quote Link to comment Share on other sites More sharing options...
pverrando Posted November 9, 2012 Author Report Share Posted November 9, 2012 The lag I describe is evident when chat is turned off. Quote Link to comment Share on other sites More sharing options...
Phil Palmer Posted November 9, 2012 Report Share Posted November 9, 2012 Not noticing a lag or slow performance. Quote Link to comment Share on other sites More sharing options...
Jon Gilbert Posted November 10, 2012 Report Share Posted November 10, 2012 I had the same issues, they stopped the same day I turned chat off, but I suspect those two things aren't linked. Quote Link to comment Share on other sites More sharing options...
Jeff Wexler Posted November 10, 2012 Report Share Posted November 10, 2012 I think any slow down that people have experienced (and I have had some problems over the last day or so) has nothing to do with the new Chat feature/function. I believe it relates to some server re-balancing that the hosting company actually alerted me to. In any case, "turing off chat" is not really something that users can do --- you can HIDE chat so that you don't see it or have to interact with it, but if chat were the problem it wouldn't help speed up things on your end. Even if you hide it, the chat module is running and doing its thing for everyone whether they have hidden it or not. There is one thing that anyone can try and that is logging out and quitting your browser, then log back in --- this often speeds things up. Do not, however, empty your cache, that will almost certainly slow things down. Quote Link to comment Share on other sites More sharing options...
Angelo Waldron Posted November 10, 2012 Report Share Posted November 10, 2012 Same thing here. Pages load slow.. mac pin-wheel of death every time I change pages. Quote Link to comment Share on other sites More sharing options...
Angelo Waldron Posted November 10, 2012 Report Share Posted November 10, 2012 There is one thing that anyone can try and that is logging out and quitting your browser, then log back in --- this often speeds things up. Do not, however, empty your cache, that will almost certainly slow things down. That did helped, but pages still loading slow. Quote Link to comment Share on other sites More sharing options...
Bash Posted November 10, 2012 Report Share Posted November 10, 2012 I have noticed no difference in JWSound speed since the chat was turned on. Kindest, sb Quote Link to comment Share on other sites More sharing options...
tom williams Posted November 10, 2012 Report Share Posted November 10, 2012 Interesting, I didn't relate it to "chat" but over that last few days I have a very hard time loading JWSound. Lots of pinwheeling and just plain stalling. Quitting Safari or rebooting doesn't seem to help and I'm not bogging down on other sites. Seems to be a bit better this morning. TW Quote Link to comment Share on other sites More sharing options...
Jeff Wexler Posted November 10, 2012 Report Share Posted November 10, 2012 I may consider de-activating chat for a day or so to see if anyone sees an improvement in the speed of loading pages. So, if chat goes away at some point I would like to hear from people if they notice any difference. Quote Link to comment Share on other sites More sharing options...
Jim Feeley Posted November 10, 2012 Report Share Posted November 10, 2012 I'm just guessing here, but since different browsers handle javascript differently (and IIRC, the script Jeff's using is written in JS), it might help to mention our platform and browser when we report our qualitative performance. Platform because Safari on Mac seems to handle JS much more efficiently than Safari on iOS. Me: No problem with JWS these last few days. Checked in 2-3 times a day. Safari 5.1.7 on a Mac (can check Windows, Linux, other browsers later). Good luck, Jeff Quote Link to comment Share on other sites More sharing options...
Eric Toline Posted November 10, 2012 Report Share Posted November 10, 2012 I may consider de-activating chat for a day or so to see if anyone sees an improvement in the speed of loading pages. So, if chat goes away at some point I would like to hear from people if they notice any difference. Sounds like a good idea. Ever since the chat was introduced, page loading went from about 2 seconds to better than 10 seconds with a pop up that said: "JWsoundgroup is not responding" Eric Quote Link to comment Share on other sites More sharing options...
VASI Posted November 10, 2012 Report Share Posted November 10, 2012 Well. The chat is off but I have a little issues with speed again. Before you install the chat the loading pages is fast. Quote Link to comment Share on other sites More sharing options...
studiomprd Posted November 10, 2012 Report Share Posted November 10, 2012 " mac pin-wheel of death " Quote Link to comment Share on other sites More sharing options...
Jeff Wexler Posted November 10, 2012 Report Share Posted November 10, 2012 Well. The chat is off but I have a little issues with speed again. Before you install the chat the loading pages is fast. I have now completely de-activated chat, just as if it never existed. Let's see what happens now with load speed. Quote Link to comment Share on other sites More sharing options...
VASI Posted November 10, 2012 Report Share Posted November 10, 2012 It's better now Jeff! Quote Link to comment Share on other sites More sharing options...
pkautzsch Posted November 10, 2012 Report Share Posted November 10, 2012 Load speed of the "unread threads" page is still a bit slower than before on my PC (XP SP3 Firefox), and scrolling is very sluggish. Seems as if the site needs some more time to react to scroll commands or clicks. Quote Link to comment Share on other sites More sharing options...
Eric Toline Posted November 10, 2012 Report Share Posted November 10, 2012 Load speed of the "unread threads" page is still a bit slower than before on my PC (XP SP3 Firefox), and scrolling is very sluggish. Seems as if the site needs some more time to react to scroll commands or clicks. +1. If at all possible the speed is either the same as it was with Chat or a bit slower. Eric Quote Link to comment Share on other sites More sharing options...
Jeff Wexler Posted November 10, 2012 Report Share Posted November 10, 2012 I'll leave it off for a day or so and we'll see if anything improves. Also, I will look into any optimizing I could be doing to help load times. Quote Link to comment Share on other sites More sharing options...
Miles Anderson Posted November 10, 2012 Report Share Posted November 10, 2012 I've never experienced this thing you all call "chat". It has never revealed itself to me. I'm using Chrome or Safari and chat has yet to be seen by me. Anyone else not seeing it? Quote Link to comment Share on other sites More sharing options...
Eric Toline Posted November 10, 2012 Report Share Posted November 10, 2012 I've never experienced this thing you all call "chat". It has never revealed itself to me. I'm using Chrome or Safari and chat has yet to be seen by me. Anyone else not seeing it? If you look above your posting you;ll see that Jeff has turned off chat for a day or two to try and fix a slowloading issue. Eric Quote Link to comment Share on other sites More sharing options...
Miles Anderson Posted November 10, 2012 Report Share Posted November 10, 2012 yeah, I read the entire thread. I'm saying that I've never seen the chat before. Quote Link to comment Share on other sites More sharing options...
Jim Feeley Posted November 10, 2012 Report Share Posted November 10, 2012 Me: same fast load time and responsiveness (qualitatively; I haven't measure anything) with and without chat running. Safari 5.1.7 on a Mac Quote Link to comment Share on other sites More sharing options...
Jeff Wexler Posted November 10, 2012 Report Share Posted November 10, 2012 I'm running Safari 6.0.2 and haven't really seen the reported slowdown (or any change once turing off Chat). As for Miles not seeing Chat at all, I'm pretty sure it appeared quite prominently at the bottom of the page, a bar that stretches across with icons to the far right to activate chat and chat room, etc. I think it will be coming back soon, so you can watch for it. Quote Link to comment Share on other sites More sharing options...
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