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QRX100Q "RF Tune Failed" message


Matt Martin

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I tried calling Zaxcom but they were closed for the evening and also posted in their support forum. Just hoping you fine folks have a clue as to my issue or have any trouble shooting tips.

I'm on a job with a borrowed QRX100Q and it just stopped fully booting. On power up it goes trough the following sequence.

Backlight comes on, side LEDs scroll blue/green quickly. Screen reads:

V2-12 PLD60AA

TC = XX

"XX" counts from 1-18 then the screen changes to:

"RF TUNE FAILED" side LEDS flash red and unit freezes. From this point on no buttons are active and the power button will not power down the device. I have to pull power for it to turn off.

I read in the manual it mentions this error but literally says "OPTIONAL PAGE: If you get this don't worry"

I'm assuming they mean not to worry if the unit continues booting past this, but mine just freezes.

Any idea what this means and what a possible fix could be? Any button combinations to do a factory reset or force a boot up?

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" Worked fine for the first 10 days of this shoot. "

then it is broken

(as Howy already told you)

CRAP happens

 

Yes, crap happens.

 

 

"RF TUNE FAILED"

 

This may mean the RF board has been damaged or is not making good connection to the DSP board.

 

If it does not boot up then it will have to come in for service.

 

-howy

 

 

Thanks Howy for the quick response after hours! It's on it's way to you guys.

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  • 3 weeks later...

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