Matt Martin Posted June 24, 2013 Report Share Posted June 24, 2013 I tried calling Zaxcom but they were closed for the evening and also posted in their support forum. Just hoping you fine folks have a clue as to my issue or have any trouble shooting tips. I'm on a job with a borrowed QRX100Q and it just stopped fully booting. On power up it goes trough the following sequence. Backlight comes on, side LEDs scroll blue/green quickly. Screen reads: V2-12 PLD60AA TC = XX "XX" counts from 1-18 then the screen changes to: "RF TUNE FAILED" side LEDS flash red and unit freezes. From this point on no buttons are active and the power button will not power down the device. I have to pull power for it to turn off. I read in the manual it mentions this error but literally says "OPTIONAL PAGE: If you get this don't worry" I'm assuming they mean not to worry if the unit continues booting past this, but mine just freezes. Any idea what this means and what a possible fix could be? Any button combinations to do a factory reset or force a boot up? Quote Link to comment Share on other sites More sharing options...
studiomprd Posted June 24, 2013 Report Share Posted June 24, 2013 This wasn't happening when you first got the unit, and checked it ?? Quote Link to comment Share on other sites More sharing options...
Matt Martin Posted June 25, 2013 Author Report Share Posted June 25, 2013 This wasn't happening when you first got the unit, and checked it ?? Nope. Worked fine for the first 10 days of this shoot. First thing in the morning of Day 11 this is what happened. Quote Link to comment Share on other sites More sharing options...
howy Posted June 25, 2013 Report Share Posted June 25, 2013 "RF TUNE FAILED" This may mean the RF board has been damaged or is not making good connection to the DSP board. If it does not boot up then it will have to come in for service. -howy Quote Link to comment Share on other sites More sharing options...
studiomprd Posted June 25, 2013 Report Share Posted June 25, 2013 " Worked fine for the first 10 days of this shoot. " then it is broken (as Howy already told you) CRAP happens Quote Link to comment Share on other sites More sharing options...
Matt Martin Posted June 25, 2013 Author Report Share Posted June 25, 2013 " Worked fine for the first 10 days of this shoot. " then it is broken (as Howy already told you) CRAP happens Yes, crap happens. "RF TUNE FAILED" This may mean the RF board has been damaged or is not making good connection to the DSP board. If it does not boot up then it will have to come in for service. -howy Thanks Howy for the quick response after hours! It's on it's way to you guys. Quote Link to comment Share on other sites More sharing options...
hiro nakamura Posted July 11, 2013 Report Share Posted July 11, 2013 I got the same problem too! Sent back for repairing now. The unit screwed up right in front of an important interview! Sign.... God helps me! Hiro Quote Link to comment Share on other sites More sharing options...
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