Phil Schullo Posted September 23, 2013 Report Share Posted September 23, 2013 Announcing new Remote Audio NP-1 battery cups with improved back plate design. Remote Audio is now implementing a new back plate design on all of its NP-1 battery cup products. The new back plate is made of ABS plastic and custom molded to fit our NP-1 cups. It affixes to the cup with self-tapping screws and is designed to be a permanent replacement to the previous adhesive back plate. If you have an existing back plate that is peeling or needs repair, we are offering new back plates at no charge for a limited time. You have the following options: 1) You may send your peeling NP-1 cups to Remote Audio for upgrade. We will remove the old adhesive back plates and install new ones at no charge. Please contact us at info@remoteaudio.com or call 615-256-3513 for a Return Authorization number. OR 2) You may request an upgrade kit that contains the new back plate and mounting screws. The screws require a Torx #8 driver for proper assembly (not included). To request your kit, contact us at info@remoteaudio.com or call 615-256-3513. We will ship the kit with instructions via USPS at no charge. Limit two (2) kits per person. Additional kits are $3. Newly manufactured units will include this new back plate design and be available to dealers shortly. Quote Link to comment Share on other sites More sharing options...
bmfsnd Posted September 24, 2013 Report Share Posted September 24, 2013 Hi Phil, Thanks for addressing our feedback! I look forward to my upgrade kit. Quote Link to comment Share on other sites More sharing options...
Johnny Karlsson Posted September 24, 2013 Report Share Posted September 24, 2013 Thanks Phil! Sending an email now. Quote Link to comment Share on other sites More sharing options...
johnpaul215 Posted September 24, 2013 Report Share Posted September 24, 2013 awesome! Quote Link to comment Share on other sites More sharing options...
Johnny Karlsson Posted September 27, 2013 Report Share Posted September 27, 2013 Received and installed today. Nice thick backplate that gives the whole cup a solid and sturdy feel. Thanks Remote Audio! Quote Link to comment Share on other sites More sharing options...
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