Labarba Posted October 24, 2013 Report Share Posted October 24, 2013 Is the company still running?? Their web page seems to work and Professional Audio sells their poles but no answer in a week from either of them Do you know something?? thanks! Quote Link to comment Share on other sites More sharing options...
Jack Norflus Posted October 24, 2013 Report Share Posted October 24, 2013 Official they are still in business. But unofficially they aren't. Chances of getting a loon pole - not very good - but possible. Quote Link to comment Share on other sites More sharing options...
Boomboom Posted October 24, 2013 Report Share Posted October 24, 2013 For your enjoyment, two links below. My Loon so far is the best pole I've had. K-Tek's very good too but seems to take forever to ''break in''; tubes still stucking after a year of *second pole use* so it's not been used the quarter of times I've used my Loon (I really like the collars grip). Also got an Ambient and a VdB. I quick-checked a PSC pole down at PSS LA last april in their showroom and I had a good feeling about that pole. Loon's been excellent from day one and later on in rain, snow, heat, etc... never failed. Seems it's their business that's more prone to issues unfortunately. Quote Link to comment Share on other sites More sharing options...
nysounds Posted October 24, 2013 Report Share Posted October 24, 2013 As far as I'm concerned, they are not in business. I ordered a pole from them last summer. They took my money and never delivered the pole. I spoke to the owner multiple times and each time he said he would be shipping it out next day or so. I never received it so I finally got fed up and called my credit card company. After a short investigation, the charge was removed from my card. The letter I received from my card company only said they ruled in my favor with no mention as to whether or not he refunded the $. I personally think the guys got a screw loose. Quote Link to comment Share on other sites More sharing options...
ProSound Posted October 24, 2013 Report Share Posted October 24, 2013 Buy a K-tek the service is great and you will get your pole quickly. Quote Link to comment Share on other sites More sharing options...
Boomboom Posted October 24, 2013 Report Share Posted October 24, 2013 Buy a K-tek the service is great and you will get your pole quickly. Indeed! If I had a pole to buy now that'd be my move. There's been more complains than good words for Loon these last years. Quote Link to comment Share on other sites More sharing options...
Matt Radlauer Posted October 24, 2013 Report Share Posted October 24, 2013 Its too bad really! I love my Loon and would love to buy another someday... Hope he gets his sh!t together Quote Link to comment Share on other sites More sharing options...
chrisnewton Posted October 24, 2013 Report Share Posted October 24, 2013 My PSC Elite pole is excellent. Very well made and competitively priced. recommended. Quote Link to comment Share on other sites More sharing options...
Jack Norflus Posted October 24, 2013 Report Share Posted October 24, 2013 Hope he gets his sh!t together I agree.I have been lusting to get one for a few years now - but I have resigned myself to the the fact that it will never happen. Quote Link to comment Share on other sites More sharing options...
Ze Frias Posted October 24, 2013 Report Share Posted October 24, 2013 I agree.I have been lusting to get one for a few years now - but I have resigned myself to the the fact that it will never happen. Ditto. Though I do love my K-Tek Quote Link to comment Share on other sites More sharing options...
johnpaul215 Posted October 24, 2013 Report Share Posted October 24, 2013 I have an 18 foot Loon and love it. Just worked with a boom op that never used one before and now he's going to try to find one. Quote Link to comment Share on other sites More sharing options...
Ze Frias Posted October 24, 2013 Report Share Posted October 24, 2013 I have an 18 foot Loon and love it. Just worked with a boom op that never used one before and now he's going to try to find one. I'm looking to get a long pole when booming for narrative work, and Loon was a main contender, but I'm afraid to get into it for the reasons mentioned above. Quote Link to comment Share on other sites More sharing options...
soundslikejustin Posted October 24, 2013 Report Share Posted October 24, 2013 Love my Loon. I've only ever had good experience with Don. When one of my locking collets started crazing, he sent me a whole new set and a new togloc. That was a while ago, though... It's really disappointing to hear this BS is still going on with his company. Quote Link to comment Share on other sites More sharing options...
johnpaul215 Posted October 24, 2013 Report Share Posted October 24, 2013 On one hand, I haven't needed anything for it for the 5+ years I've been using it. Quote Link to comment Share on other sites More sharing options...
Margus Jukkum Posted October 27, 2013 Report Share Posted October 27, 2013 I also love my Loon pole. After several years of use I needed another internal cable along with the basemate and wing. I ordered off the web site and noticed my credit card order was very quickly accepted. For the parts to arrive it took 3 months and 7 or 8 phone calls to prod them to ship. I was grateful that I finally got my parts but it was a bit of a hassle. Quote Link to comment Share on other sites More sharing options...
johnpaul215 Posted October 27, 2013 Report Share Posted October 27, 2013 I also love my Loon pole. After several years of use I needed another internal cable along with the basemate and wing. I ordered off the web site and noticed my credit card order was very quickly accepted. For the parts to arrive it took 3 months and 7 or 8 phone calls to prod them to ship. I was grateful that I finally got my parts but it was a bit of a hassle. Ugh. I keep thinking I should have a spare internal cable, but that's a bummer. I wish they would just ship some poles and parts to a "usual suspect" dealer, then we could call xxxxxxxxx Sound Company Inc and know what's in stock and know we will get it as quick at shipping takes. Quote Link to comment Share on other sites More sharing options...
John Blankenship Posted October 27, 2013 Report Share Posted October 27, 2013 It appears the company was properly named. Quote Link to comment Share on other sites More sharing options...
Zack Posted October 28, 2013 Report Share Posted October 28, 2013 You can get ahold of Don to order, but here's the trick. You have to spam him via email and phone to get his attention. When you do, place your order, but DO NOT pay until you receive your order. You'll have to spam him all the way until you get your order in hand.....seriously though, it eventually works. Quote Link to comment Share on other sites More sharing options...
Matt Radlauer Posted October 28, 2013 Report Share Posted October 28, 2013 A couple years ago i ordered a few parts.. They came quickly and he invoiced me for them later. Was pretty quick if i recall. I know that's not the case now unfortunately... Quote Link to comment Share on other sites More sharing options...
Michael McQueen Posted October 28, 2013 Report Share Posted October 28, 2013 i spammed him for months and got no where. my last email to him was asking to buy out his boom pole operation. still no reply... Quote Link to comment Share on other sites More sharing options...
Brian Maier Posted October 28, 2013 Report Share Posted October 28, 2013 Pro sound was able to get a few poles for their booth at NAB this year. They may have better luck getting through to him? I picked up a 21ft pole only from them because I could walk away with it in my hands. I definitely don't expect service should anything happen with the pole. If I was looking at a new pole I would be getting a Ktek or Ambient until things change with Loons service. Quote Link to comment Share on other sites More sharing options...
Abe Dolinger Posted October 29, 2013 Report Share Posted October 29, 2013 Is the company still running?? Their web page seems to work and Professional Audio sells their poles but no answer in a week from either of them Do you know something?? thanks! Just the fact that you have to post this is enough for me to stay away. Quote Link to comment Share on other sites More sharing options...
TJW Posted October 29, 2013 Report Share Posted October 29, 2013 I'm looking to get a long pole when booming for narrative work, and Loon was a main contender, but I'm afraid to get into it for the reasons mentioned above. Worth looking at the Ambient QS, their new top of the line ultra rigid boom. http://www.ambient.de/en/products/ambient-recording/boompoles/quickpole-qs/qs.html I checked one out when passing through Munich earlier this year and it is an amazing piece of engineering. 5.2m standard (17 feet in old money) and 6.75m (22 feet) with the 5th section. Tim Quote Link to comment Share on other sites More sharing options...
Ze Frias Posted October 29, 2013 Report Share Posted October 29, 2013 Worth looking at the Ambient QS, their new top of the line ultra rigid boom. http://www.ambient.de/en/products/ambient-recording/boompoles/quickpole-qs/qs.html I checked one out when passing through Munich earlier this year and it is an amazing piece of engineering. 5.2m standard (17 feet in old money) and 6.75m (22 feet) with the 5th section. Tim Thanks for the recommendation Tim. I will definitely look into it! I already had Ambient as a contender as well, but wasn't too sure which one to look into. Thanks again! Cheers, J. Quote Link to comment Share on other sites More sharing options...
Angelo Waldron Posted October 29, 2013 Report Share Posted October 29, 2013 I sent an email to Loon saying I wanted to buy a pole and got no response .......2 years ago. Sherry at Coffey Sound gave me this hat ..... it's all I got. Quote Link to comment Share on other sites More sharing options...
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