al mcguire Posted March 7, 2014 Report Share Posted March 7, 2014 I had a Denecke TS-C slate that got mangled in transit. I sent it to Denecke and Charlie and gang refurbished it to like new condition and took mercy on me with the bill. Excellent service. Thank you Al McGuire Jacksonville FL Quote Link to comment Share on other sites More sharing options...
Jack Norflus Posted March 7, 2014 Report Share Posted March 7, 2014 I have always gotten first class service from Deneke. Quote Link to comment Share on other sites More sharing options...
Charlie Parra Posted March 7, 2014 Report Share Posted March 7, 2014 Thanks for the kind words Al and Jack!! We are here to help and take customer service very seriously. Quote Link to comment Share on other sites More sharing options...
Devendra Cleary Posted March 7, 2014 Report Share Posted March 7, 2014 +2!! For 2 TS-C slates that they refurbished for me when my Executive Producers wanted to buy my slate cases from me! Faceplates weren't enough for them! They wanted to frame and hang the whole slate for sentimental purposes. It sure made them happy. -DC Quote Link to comment Share on other sites More sharing options...
RPSharman Posted March 7, 2014 Report Share Posted March 7, 2014 I had the same thing. I pulled the guts off the back and gave a very "used" slate to a director after the movie. It had great war wounds, which I knew he'd love. Charlie attached the bits back on a new slate and gave me a great deal, as always. Quote Link to comment Share on other sites More sharing options...
dfisk Posted March 7, 2014 Report Share Posted March 7, 2014 When I worked at Coffey I always got top notch service and support from the folks at Denecke. A class act for sure. Quote Link to comment Share on other sites More sharing options...
ProSound Posted March 8, 2014 Report Share Posted March 8, 2014 Yup always been great they fixed a TS-C of mine last year that had been run over by a dolly. I thought it was done for but it came back like new at a price that was a bargain. Production was even surprised by the reasonable cost everyone was happy. Quote Link to comment Share on other sites More sharing options...
Marc Wielage Posted March 8, 2014 Report Share Posted March 8, 2014 Charlie has certainly bailed me out of a few last-minute panic situations. Great service and fast repair are what keep me coming back to Denecke. Quote Link to comment Share on other sites More sharing options...
mikewest Posted March 9, 2014 Report Share Posted March 9, 2014 Yep great service and advise always mike Quote Link to comment Share on other sites More sharing options...
Brandon Pert Posted March 12, 2014 Report Share Posted March 12, 2014 When I think Denecke I think top notch service, top notch gear, with service in LA locally. They are even nice people too! Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
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