Matthias Richter Posted November 3, 2015 Report Share Posted November 3, 2015 for the last 2 weeks jws is extremly slow in loading it´s pages both on my MBP and iphone. Other sites are loading fast as always. My download speed shows 13k. Anyone else having issues? Matthias Quote Link to comment Share on other sites More sharing options...
pindrop Posted November 3, 2015 Report Share Posted November 3, 2015 No fast for me, on both desktop and laptop. Your download speed of 13K is like the bad old days of telephone modems though, and probably has something to do with it? I'm getting 100x more than that minimum. Quote Link to comment Share on other sites More sharing options...
Matthias Richter Posted November 3, 2015 Author Report Share Posted November 3, 2015 13000 Mbit that is. Works with 720p video. Should be enough for jws 😉 Quote Link to comment Share on other sites More sharing options...
pindrop Posted November 3, 2015 Report Share Posted November 3, 2015 Oh right 1.625 gigabytes a second is enough to watch a 4k movie so yes just about ok for jws Quote Link to comment Share on other sites More sharing options...
Jeff Wexler Posted November 3, 2015 Report Share Posted November 3, 2015 Sorry, I don't have any explanation for your slow down. Everything seems to be functioning properly and I have had no reports of problems or errors, etc. I'm sure you've done all the normal things, logged out, logged back in, maybe empty the cache, re-start your browser and so forth. You might try using a different browser (and even a different computer if you have it) on the same connection and see what happens. Additionally, if you get the chance to log in from a friend's computer on a different connection, that might help us figure out what's going on. Quote Link to comment Share on other sites More sharing options...
Jim Feeley Posted November 4, 2015 Report Share Posted November 4, 2015 Working fine and fast for me. Good luck! Quote Link to comment Share on other sites More sharing options...
Matthias Richter Posted November 4, 2015 Author Report Share Posted November 4, 2015 thanks guys. Safari takes even longer than FF. All other sites do load normal. Loggin in and out didn´t help. Macbook, 2 iphones and ipad load the site very slowly. strange ... Quote Link to comment Share on other sites More sharing options...
Bertolomi Posted November 8, 2015 Report Share Posted November 8, 2015 Same problem here.... really slow since some weeks.... Quote Link to comment Share on other sites More sharing options...
Matthias Richter Posted November 8, 2015 Author Report Share Posted November 8, 2015 must be the än es äh then Quote Link to comment Share on other sites More sharing options...
pindrop Posted November 8, 2015 Report Share Posted November 8, 2015 No idea what än es äh is sorry. Could the communication between America and Germany / Berlin have got sticky in some way? Quote Link to comment Share on other sites More sharing options...
Matthias Richter Posted November 8, 2015 Author Report Share Posted November 8, 2015 If you pronounce it with a German tongue you will know 😉 actually you are pretty close with your assumption! Quote Link to comment Share on other sites More sharing options...
Matthias Richter Posted February 18, 2016 Author Report Share Posted February 18, 2016 to load any jwsound page takes about 10 seconds. If I type random stuff into google it loads under 1 second. It is really annoying. Any ideas anyone? Quote Link to comment Share on other sites More sharing options...
Constantin Posted February 18, 2016 Report Share Posted February 18, 2016 Nope. Except to say that it's the same for me. But it's only JWS. Any other US sites work fine. Quote Link to comment Share on other sites More sharing options...
Matthias Richter Posted February 18, 2016 Author Report Share Posted February 18, 2016 geteiltes Leid ist halbes Leid 😉 Quote Link to comment Share on other sites More sharing options...
Christian Spaeth Posted February 19, 2016 Report Share Posted February 19, 2016 Geht vorbei. Hatte tagelang Probleme, jetzt seit längerem alles gut. Meine Vermutung ist der lokale Internetprovider (in meinem Fall die Telekom). Die scheinen etwas an der Seite manchmal nicht zu mögen. Quote Link to comment Share on other sites More sharing options...
Matthias Richter Posted February 19, 2016 Author Report Share Posted February 19, 2016 na ja - seit Mitte Oktober geht das so. Paar Tage sind das nicht ... Quote Link to comment Share on other sites More sharing options...
Siddho Posted February 20, 2016 Report Share Posted February 20, 2016 same here. i am in Köln. on a windows 7 with Firefox or an iPad or an iPhone.... the pages take ages to load... up to 15 seconds sometimes. some days everything is almost ok but most days very slow. bloody annoying! Quote Link to comment Share on other sites More sharing options...
Matthias Richter Posted February 20, 2016 Author Report Share Posted February 20, 2016 Jeff you gotta unlock the speed limit for us German users. 😉 Quote Link to comment Share on other sites More sharing options...
Jeff Wexler Posted February 20, 2016 Report Share Posted February 20, 2016 It is very upsetting to hear about this, but I haven't locked anything and there isn't anything I can do to UN-lock. I will look into this issue with both IPS (the forum platform software provider) and my hosting server and hopefully will have some answers soon. Hang in there, I don't want to lose my German sound buddies! Quote Link to comment Share on other sites More sharing options...
Matthias Richter Posted February 20, 2016 Author Report Share Posted February 20, 2016 I wasn't serious you know that don't you?! We would hang in with jws even if every site loads for ages. But if you can do anything it would be highly approciated amongst the German community. Quote Link to comment Share on other sites More sharing options...
Jeff Wexler Posted February 20, 2016 Report Share Posted February 20, 2016 Well, I know there was an element of kidding for sure, but I do want things to work properly for you... it has always been very important to me for JWSOUND to be an international community. I'm going to get into sorting this out, I promise! Quote Link to comment Share on other sites More sharing options...
Laurence Posted February 20, 2016 Report Share Posted February 20, 2016 Since the only 2 reports (so far) are coming from the same city, it suggests that the signal path is responsible, where page requests to certain parts of the network are routed through servers that are overloaded or failing, meaning it's a geographically isolated and probably temporary issue. Quote Link to comment Share on other sites More sharing options...
Olle Sjostrom Posted February 20, 2016 Report Share Posted February 20, 2016 No problems here either, although I use Tapatalk mostly... Quote Link to comment Share on other sites More sharing options...
Matthias Richter Posted February 20, 2016 Author Report Share Posted February 20, 2016 36 minutes ago, Laurence said: Since the only 2 reports (so far) are coming from the same city, it suggests that the signal path is responsible, where page requests to certain parts of the network are routed through servers that are overloaded or failing, meaning it's a geographically isolated and probably temporary issue. Cologne and Berlin are different cities and its been like this since 3 month now. As said - any other site loads pretty quick. Quote Link to comment Share on other sites More sharing options...
Mark Vesterskov Posted February 20, 2016 Report Share Posted February 20, 2016 Denmark works just fine too.. Quote Link to comment Share on other sites More sharing options...
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