cory Posted October 24, 2016 Report Share Posted October 24, 2016 Maxx is having a lot of problems on bootup. Sometimes it is just completely frozen, sometimes it just runs... slow not sure what's going on. Tried resetting the firmware, new CF card, changing the battery that is plugged. Tried resetting to factory defaults. Anyone have any ideas? Never seen anything like this before. SOS. When frozen I can't even turn it off (have to physically unplug power cable). Using Transcend 32 GB CF card. UPDATE: Tried a few hard boots, sometimes it seems to run very sluggishly, sometimes it seems okay on startup, and sometimes it just is frozen on startup. Is there a way to reset the RAM? Quote Link to comment Share on other sites More sharing options...
Derek H Posted October 24, 2016 Report Share Posted October 24, 2016 Call Zaxcom Quote Link to comment Share on other sites More sharing options...
cory Posted October 24, 2016 Author Report Share Posted October 24, 2016 They're not open-- but did email Howy. Hoping some Maxx users might have some ideas. Quote Link to comment Share on other sites More sharing options...
KGraham045 Posted October 25, 2016 Report Share Posted October 25, 2016 I have Version 2.36 and have been using my Maxx for 12 hours a day for the past 3 weeks strait and haven't had any issues.... Quote Link to comment Share on other sites More sharing options...
Derek H Posted October 25, 2016 Report Share Posted October 25, 2016 I've also been using 2.36 for weeks. Been pretty stable but I did have one freeze up just the other day. Howy is away for the Emmys but you should be able to get someone on the line tomorrow during business hours. Quote Link to comment Share on other sites More sharing options...
wbrock001 Posted October 25, 2016 Report Share Posted October 25, 2016 Try reinstalling the firmware. Since it has a bootloader you can't mess anything up by interrupting firmware install, but a messed up firmware install may be what is causing your maxx's issues. So just try reinstallation. Quote Link to comment Share on other sites More sharing options...
cory Posted October 25, 2016 Author Report Share Posted October 25, 2016 Firmware reinstalled.. no dice looks like it's back to the mothership with this one... Quote Link to comment Share on other sites More sharing options...
glenn Posted October 25, 2016 Report Share Posted October 25, 2016 Hold the stop key while booting up. Quote Link to comment Share on other sites More sharing options...
cory Posted October 25, 2016 Author Report Share Posted October 25, 2016 UPDATE: Maxx is headed back to mothership and Zaxcom is providing incredible support with a loaner till they sort it out! Looks like a hardware issue. Thanks folks! Quote Link to comment Share on other sites More sharing options...
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