newzhack Posted October 15, 2017 Report Share Posted October 15, 2017 I did a recording on my 664 this afternoon and it is not playing. It was the first time I recorded anything over 50 minutes. I am getting this error on a mac The document “FISHINGT05.WAV” could not be opened. An unknown error occurred (-12842) Any advice would be greatly appreciated. regards john in Oklahoma 4052746621 Quote Link to comment Share on other sites More sharing options...
Tom E Posted October 16, 2017 Report Share Posted October 16, 2017 I recently had a similar problem and was able to recover the files using sandisk rescue pro. Worth a shot. Quote Link to comment Share on other sites More sharing options...
Tom Craca Posted October 16, 2017 Report Share Posted October 16, 2017 Try playing in the 664 again. There was a iTunes / ma update issue a few years ago with wav files. Quote Link to comment Share on other sites More sharing options...
newzhack Posted October 16, 2017 Author Report Share Posted October 16, 2017 I have the same results on either my sd or cf card Quote Link to comment Share on other sites More sharing options...
Rick Reineke Posted October 16, 2017 Report Share Posted October 16, 2017 When I encounter problem PCM files, changing the extension to <.raw>. In my experience, that opens it four out of five times. Then 'Save as' back to a PCM (.wav). It's usually an issue with a corrupted/missing header or TOC. I don't know about Macs & Mac apps, but for PC users, Sound Forge Pro, and the free Audacity opens a <.raw> audio file. Quote Link to comment Share on other sites More sharing options...
newzhack Posted October 16, 2017 Author Report Share Posted October 16, 2017 it plays back fine on the mixer? 7 minutes ago, Rick Reineke said: When I encounter problem PCM files, changing the extension to <.raw>. In my experience, that opens it four out of five times. Then 'Save as' back to a PCM (.wav). It's usually an issue with a corrupted/missing header or TOC. I don't know about Macs & Mac apps, but for PC users, Sound Forge Pro, and the free Audacity opens a <.raw> audio file. what do you open it with 15 minutes ago, Rick Reineke said: When I encounter problem PCM files, changing the extension to <.raw>. In my experience, that opens it four out of five times. Then 'Save as' back to a PCM (.wav). It's usually an issue with a corrupted/missing header or TOC. I don't know about Macs & Mac apps, but for PC users, Sound Forge Pro, and the free Audacity opens a <.raw> audio file. sorry, I didn't read the last sentence. A little stressed right now If I open it with audacity it is just a zero length file. It will not play. It plays fine in the mixer? Quote Link to comment Share on other sites More sharing options...
chrismedr Posted October 16, 2017 Report Share Posted October 16, 2017 31 minutes ago, newzhack said: It plays fine in the mixer? is that a question or a fact? (asking because you would be the only one who could answer that question) if it *does* play back on the mixer, then the *first* thing to do is route each track that you need to a discreet output, play it back and re-record to a separate recorder. then the second thing to do is to contact somebody who has experience with data recovery. basically there the first step is to clone the whole card to another media (or disk image), then try different ways to recover the files without risking any further corruption. if the files are not too important and you want to try it yourself, I've had pretty decent results with Data rescue X on the mac. hope you'll get the files back intact. chris Quote Link to comment Share on other sites More sharing options...
newzhack Posted October 16, 2017 Author Report Share Posted October 16, 2017 the file copies off the card just fine, it just will not play? Sorry, it will not play on a computer. Quote Link to comment Share on other sites More sharing options...
Derek H Posted October 16, 2017 Report Share Posted October 16, 2017 Put it back in the 664. Does it play ok there? Quote Link to comment Share on other sites More sharing options...
Mack Posted October 16, 2017 Report Share Posted October 16, 2017 Does it play when the card is in the mixer? In other words can you press play on the 664 and hear audio? Quote Link to comment Share on other sites More sharing options...
newzhack Posted October 16, 2017 Author Report Share Posted October 16, 2017 It is playing back fine in the mixer. I have my Zoom stereo recorder dubbing the two tracks to a wave file right now. The only hang up is there will be no timecode. They were using two RED's that were jammed to my mixer. This was the smoothest shoot for me in a while. Kept my profile low and stayed ahead of the camera guys. I was working with a new client on a piece for ESPN and Paul George for the Thunder. I had so wanted everything to go well and then get hit out of left field by this issue. Quote Link to comment Share on other sites More sharing options...
newzhack Posted October 16, 2017 Author Report Share Posted October 16, 2017 Holding my breath, I think this is fixed. I called Sound Design this morning and talked to Dennis in tech support. He thought it was a card issue but was puzzled that it happened on two different media. I found that you can import into audacity as raw without renaming the extension. I set the bit rate and sample rate with Little Indian (whatever that is) and it was imported. I then exported the two pre-fade wireless channels as individual files. I was able to change the time code start to what was reading on my mixer at the first frame. Done, I hope. I have those uploading to a dropbox for the client. Huge relief. Dennis suggested that I throw away the media and buy some new. The cards I have are older. Thanks for at least responding. This was a great help. regards John in the wilds of Oklahoma. Quote Link to comment Share on other sites More sharing options...
chrismedr Posted October 16, 2017 Report Share Posted October 16, 2017 glad to hear it worked out. my suggestion would be to now update the firmware to newest version, reset the mixer to factory defaults, and buy the approved SD media. - then do some test runs with 6 tracks over 2 hours and check the files. chris Quote Link to comment Share on other sites More sharing options...
bdumaguina Posted October 17, 2017 Report Share Posted October 17, 2017 Audacity for the win once more. Had to recover files in a similar fashion before. Used a 633 on my end. Changed cards and so far haven't experienced the issue again. Sent from my SM-N9208 using Tapatalk Quote Link to comment Share on other sites More sharing options...
alenK Posted October 17, 2017 Report Share Posted October 17, 2017 Is WaveAgent able to play the problematic files? Quote Link to comment Share on other sites More sharing options...
newzhack Posted October 17, 2017 Author Report Share Posted October 17, 2017 Is WaveAgent able to play the problematic files? It was not able to play the file but being able to put time code back was awesome.Sent from my iPad using TapatalkAudacity for the win once more. Had to recover files in a similar fashion before. Used a 633 on my end. Changed cards and so far haven't experienced the issue again. Sent from my SM-N9208 using Tapatalk New approved cards ordered yesterday. I keep having clients wanting to exchange my cards for one they have. Copying with the mixer is slow.Sent from my iPad using Tapatalk Quote Link to comment Share on other sites More sharing options...
osa Posted October 17, 2017 Report Share Posted October 17, 2017 7 minutes ago, newzhack said: It was not able to play the file but being able to put time code back was awesome. Sent from my iPad using Tapatalk New approved cards ordered yesterday. I keep having clients wanting to exchange my cards for one they have. Copying with the mixer is slow. Sent from my iPad using Tapatalk My suggestion is to always use your own approved media, use a laptop to copy to their media at EOD which is much faster than recorder copy -Ken Quote Link to comment Share on other sites More sharing options...
ryanpeds Posted October 17, 2017 Report Share Posted October 17, 2017 You can always tell the clients that they can just purchase your card if they don't want to transfer on location or get it back to you reasonably soon. Quote Link to comment Share on other sites More sharing options...
Glen Deakin Posted October 17, 2017 Report Share Posted October 17, 2017 Not such a good idea a client will only see size for size. If you have a say a 32gb card they will think any 32gb card will just be equivalent not knowing that it maybe useless with the set-up recorder you are using. Quote Link to comment Share on other sites More sharing options...
bilagaana Posted October 31, 2017 Report Share Posted October 31, 2017 I recently had a card issue where one file would not play back in my 633 on a Lexar card. I dropped back and punted on the CF card and all was well. SD said I should not use that card again but did and it was OK. Quote Link to comment Share on other sites More sharing options...
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