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Johnny Karlsson

Sound Devices new firmware - w/ Auto Mute !!

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10 hours ago, afewmoreyears said:

Uh oh...

After firing up my 633 after the update I too can't seem to get audio out of the AUX outputs...  with the auto mute on or off..

I have not dug in yet but thats what I found as well..

Slate mic I can hear out of the output to comms, and tone as well... but no inputs... I ran through the menus and saw nothing glaring... 

There may be , and I'm just saying, maybe an issue with that firmware..

Call the mothership in the A.M.

"It is highly recommended that users update to the latest version of firmware available as soon as possible." - I haven't yet but I hope SD change the wording of this recommendation after you contact them. Eg. "Instal new firmware when you have enough time between jobs to check the firmware is working as you need and/or re instal the previous firmware." I know this is commonly understood but the apparent urgency suggested it would be riskier not to. Has it fixed the "Rare event where takes disappeared after renaming[]"? 

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no....no....  the website STILL lists 4.60 as latest.... I think it MAY have an error not allowing audio to pass AT ALL to the Aux outputs..

Waiting for clarification..

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Hi Daniel,

We are currently attempting to replicate this issue on our 633, but we have not been able to do so.  Please check the following:

 

1.  Can you please confirm that you are actually routing audio to AUX outputs either under the PFL for the input or in the AUX outputs routing table?

2.  Make sure that trim on the input(s) are up.

3.  If the above do not help, please load factory settings and re-test.

 

Thank you!

Danny Greenwald

Sound Devices Technical Support Manager

 

 

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3 minutes ago, danny100 said:

Hi Daniel,

We are currently attempting to replicate this issue on our 633, but we have not been able to do so.  Please check the following:

 

1.  Can you please confirm that you are actually routing audio to AUX outputs either under the PFL for the input or in the AUX outputs routing table?

2.  Make sure that trim on the input(s) are up.

3.  If the above do not help, please load factory settings and re-test.

 

Thank you!

Danny Greenwald

Sound Devices Technical Support Manager

 

 

Re setting to Factory settings has it up and running...  NEVER had to do that before, but it works..  We'll see what happens when I re load all my normal settings.

 

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8 minutes ago, afewmoreyears said:

Re setting to Factory settings has it up and running...  NEVER had to do that before, but it works..  We'll see what happens when I re load all my normal settings.

 

It's common practice to re-build all your preset settings from the new Factory Default (Menu -> Quick Setup) after each firmware update (otherwise you use a older firmware preset on a new firmware)

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Yeah, my bad...two people at the same time after the same install seeing the same thing threw me the wrong direction. Firmware is and was fine.  All was well after factory reset...reset all the settings and it seems to be working normally.

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Very appreciative of this.

I have asked on many occasions and had given up on it ever arriving.

It would be great to have a shortcut to turn it off/on as sometimes the director may want to hear a rehearsal.

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1 hour ago, afewmoreyears said:

I was thinking about that and will record the take and simply false take it..it's really quick...

I hadnt thought of that....good work around

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On 2/5/2019 at 8:38 AM, Mobilemike said:

I'm not sure about older, but the 664 is an analog mixer with a digital recorder integrated, whereas the 633 and 688 are both digital mixers. Unfortunately features can't be added to an analog device through a firmware update. 

 


Yes it is older, the 664 was the first of the 6 series to come out from Sound Devices. 

And it is exactly because of this older analogue design (like you said) is why we won't see features like automix and others added to it. (just like we also won't see this added to the 552 either)

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4 hours ago, afewmoreyears said:

I was thinking about that and will record the take and simply false take it..it's really quick...

 

You could also send the director the feed from the Main L/R out, right? 

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5 hours ago, Constantin said:

 

You could also send the director the feed from the Main L/R out, right? 

Then I'm back to having to pod him or her down again..  AUX 1 or LEFT output... 20 people, script and the director all need to be auto muted..  If they hear audio between takes they think its going out to everyone.

I think the false take is the best option. We shoot most rehearsals anyhow it seems, so recording the take 50% of the time won't matter.. the other takes, just false take them..

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1 hour ago, afewmoreyears said:

Then I'm back to having to pod him or her down again..  AUX 1 or LEFT output... 20 people, script and the director all need to be auto muted..  If they hear audio between takes they think its going out to everyone.

 

Ah ok, I see, that makes sense. Most directors I‘ve met want the agency feed silent between takes, but theirs either always on, or always off, but of course they’re all different. Somewhat...

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3 minutes ago, Constantin said:

 

Ah ok, I see, that makes sense. Most directors I‘ve met want the agency feed silent between takes, but theirs either always on, or always off, but of course they’re all different. Somewhat...

Yeah, sometimes they are so nervous that the feed may be on due to their directing the talent in such a way that is not what the client agency would approve of..  They may want a different direction and would rather have them see their vision first rather than argue about the direction they are heading in. Also, they (talent or director) sometimes say things that nobody should hear...LOL  Like, "who wrote this S*it," or,  "this is the dumbest crap I have ever been involved with..."

They just want to cover their ass and have it off.  Much of the time, it's the producer who actually wants it off knowing the director or talent may say something harmful.

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It can happen that on noisy locations or very long lens shots the director wants to hear thru their headset all the time, but the standard LA thing I've mostly encountered is what was said above:  if the director's headset is hot then they assume all the agency headsets are hot too, which they very don't want (will sometimes flip out over, etc).  The former situation would be pretty rare and easily explained on the day, the latter seems to be SOP, and expected to happen without the PSM being told to do it.

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15 hours ago, afewmoreyears said:

Then I'm back to having to pod him or her down again..  AUX 1 or LEFT output... 20 people, script and the director all need to be auto muted..  If they hear audio between takes they think its going out to everyone.

I think the false take is the best option. We shoot most rehearsals anyhow it seems, so recording the take 50% of the time won't matter.. the other takes, just false take them..

I sometimes send the director their own feed (usually because the agency are 300ft away and my bst75 is at the end of its range),but often the agency creative director willl be sharing  that feed so sometimes its a no win situation.

I think the false take idea is a very good workaround solution for production paranoia.

21 hours ago, Constantin said:

 

You could also send the director the feed from the Main L/R out, right? 

The workflow  most of the time on the  jobs I do, is the director wants the live take plus instant replay,which dictates feeding the transmitter from either the Qtake system at the video village or from the audio output on one of the monitors.

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