thenannymoh Posted February 24, 2019 Report Share Posted February 24, 2019 **SOLVED** ...another user had experienced the same thing...see posts below for the fix Having a problem with my 633. X1 output is no longer outputting any signal from any input, but it is outputting tone from the tone switch. Some facts about troubleshooting so far: - I have been using firmware v4.51 for a long time, never had this problem. Recently updated to v4.60, and the problem didn't start immediately, but suddenly the other day. I have reverted to 4.51, reinstalled 4.6, reloaded saved settings etc, but the problem persisted. - problem persisted no matter if I route from L/R or from specific channels - toggling the auto mute (while in 4.6) does not restore a signal - to reiterate, the tone does work in X1 (testing on a G3) - switching mic/line/-10 output levels has no effect - no AES is selected - have changed CF/SD cards (only using approved cards, same ones I've used before with no problem) - all other outputs work as they should (x2, LR, x3/4) Anyone experience anything like this? Anything obvious I'm missing? Thanks! Quote Link to comment Share on other sites More sharing options...
DanStewart Posted February 24, 2019 Report Share Posted February 24, 2019 If you assign a channel with signal to Aux 1, is there signal present on the Aux 1 meter? IE - are you able to see Aux 1 signal, but not hear it? Quote Link to comment Share on other sites More sharing options...
osa Posted February 24, 2019 Report Share Posted February 24, 2019 Sorry long shot not sure if this is helpful. but when i up'ed to 4.6 i reset presets from scratch per someones recommendation in another topic. I did not reload previous settings created in previous fw versions if that makes sense. perhaps i am misreading and you may have done the same but just throwing it out there Quote Link to comment Share on other sites More sharing options...
thenannymoh Posted February 24, 2019 Author Report Share Posted February 24, 2019 Thanks everyone for the suggestions! Solution found (via a dude on FB): "Make sure that the level is up. Use left rotary knob to go to X1 and press then turn it to the level you require. This started happening to me in the last update with the Auto-Mute." Quote Link to comment Share on other sites More sharing options...
Glen Deakin Posted February 24, 2019 Report Share Posted February 24, 2019 Happy endings are wonderful Quote Link to comment Share on other sites More sharing options...
osa Posted February 24, 2019 Report Share Posted February 24, 2019 10 minutes ago, thenannymoh said: Thanks everyone for the suggestions! Solution found (via a dude on FB): "Make sure that the level is up. Use left rotary knob to go to X1 and press then turn it to the level you require. This started happening to me in the last update with the Auto-Mute." Great news sounds like this might help if x3 x4 get stuck Quote Link to comment Share on other sites More sharing options...
afewmoreyears Posted February 25, 2019 Report Share Posted February 25, 2019 Left rotary knob? Quote Link to comment Share on other sites More sharing options...
Johnny Karlsson Posted February 25, 2019 Report Share Posted February 25, 2019 21 minutes ago, afewmoreyears said: Left rotary knob? That would be the “Select” knob. After doing a factory reset, I can confirm that X1 was indeed turned all the way down. Quote Link to comment Share on other sites More sharing options...
afewmoreyears Posted February 25, 2019 Report Share Posted February 25, 2019 Thanks for the clarification... Quote Link to comment Share on other sites More sharing options...
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