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Over the last year, Lectrosonics repair times at the factory had drug out to 5 to 6 weeks. This was due to the large number of re-blocks from the television industry as the FCC forced the stations out of the auctioned frequencies. We received literally hundreds of units from each of the major networks. We finally had to run two separate service paths so that re-blocking didn't completely freeze out the regular repairs, i.e., the talent dropped it in the toilet.

 

We were still overloaded and repair times stretched out way too far. Hiring more techs is difficult since they don't grow on trees, demand is at an all time high, and fewer persons are going into the technical fields. On top of that, hiring people for a year and then laying them off after the surge is over is not a Lectrosonics' thing. The surge was finally overcome by steady work, scheduling network stations in batches, replacing entire circuit boards rather than components, and lots of overtime. 

 

I am relieved to say, repair times are now normal and the techs are back to a standard 40 hour week.

Best Regards,

Larry Fisher

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What's the scoop on reblocking SMQa's?  I'm still partying like it's 12009 and have a few block 24's of those laying around still!  😬

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4 hours ago, codyman said:

What's the scoop on reblocking SMQa's?  I'm still partying like it's 12009 and have a few block 24's of those laying around still!  😬

The quarter Watt units may be a special case. Various rules have come into effect after certain (long past) dates. Call 800 821-1121, ask the friendly human answering the phone for service and you will get a knowledgeable answer.

Best Regards,

Larry Fisher

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