Zaxcom ZaxMote remote record roll with TRXLA?

[BrianW]

Has anyone successfully gotten Zaxmote to work properly with the app to put the TRXLA transmitters into and out of record? If so, can you share your settings or take a look at my settings below and see what I'm missing? I feel like I've got to be missing something simple, I just haven't been able to find it yet.

 

Yes, I've been in touch with the manufacturer. We had a few exchanges trying to troubleshoot, then, about a week ago after I answered a few more questions, they just stopped responding.  I really need to get this working, if the feature is even possible. This advertised ability was a big part of my decision to spend the money to switch over to Zaxcom, since my upcoming show will be in harsh conditions and my kit needs to be kept sealed up and operated remotely most of the time. I won't always be able to put my fingers on the receiver itself to roll the transmitters' internal recorders, and I don't really want them just running all day. And with a main cast of 8, it's not practical to walk around to each cast member before and after each take.

 

Here's where I'm at:

 

-I have the Zaxmote dongle plugged in to a QRX100-QIFB running the latest firmware.

-I have 8 TRXLA3.5 transmitters, all running the latest firmware.

-I power everything up, and I get the Zaxmote app (iOS) to successfully connect to the dongle.

-I'm able to successfully change the gain and the frequency in each/all transmitter(s) via the app.

-However, when I press REC in the app, the app shows the status change, but the transmitters never change.

-(if I use the buttons on the transmitter itself, it goes into record just fine)

-Also, if I press STBY on the app, the transmitters do not go into standby. They stay in full power.

 

I did discover that I can successfully place the TX into REC mode remotely via the IFB EXT MENU in the QRX100. But not from the app. And the Tx is creating audio files on its SD card. 

 

Here are my menu settings as of right now, for both the TRXLA and the QRX100-QIFB

 

TRXLA3.5:

 

SETUP

Test tone: off

Battery: Lith QRX

Stby boot mode: normal

Key lock: unlocked

Low batt stop: 1min

OLED brightness: 2

Dim: 15 seconds

Info: firmware V2-18, SN 8358, DSP: 11 (ZHD), Opt=3, LA3=NC

Encryption: matched to RX

 

TIMECODE

23.98 (timecode reads and syncs correctly from the mixer through the QRX100)

TC Source: Zaxnet (RF)

TC Jam Mode: Auto-Jam

Mute TC Send: on

Auto Frame Rate: On

 

AUDIO

HPF: 70Hz

2K Notch: on

Dynamics: on & set up

 

ZAXNET

Zaxnet Mode: RX

RX Freq: 2.430 (working)

Rem Ctrl Group: 1

Rem Ctrl Unit =007

Zaxnet Voting: On

Rx to Tc Time: off

 

TRANSMIT

TX Power: 50

TX Format: XR

Power Roll: record trigger

TX Disable: Normal TX Mode

 

RECORD

Record on boot: Off

Rec Mode: non-loop

Low batt stop: 1min

 

 

QRX100-QIFB:

 

EXT MENU

Format: Mono-XR

RX Mode: Dual

AES-12: off

AES-34: off

AES Outputs: normal

IFB Mix: none

IFB Enable: Yes

Serial Port: Bluetooth

TX Remote Ctrl: On

Use TC from TRX900: Off

RXA Unit: 7

Sony F5 AES: off

AES Rate: normal

Power Saver: Off

Backlight: 29sec

LED Dimmer: off

LED Meter: off

ID: matches encryption in tx

 

IFB OPT MENU

timecode: 23.98 (sync success with mixer)

IFB Home Menu: Ver 1.46 TX2.430

2.430 JAM: —— (From this screen, if I scroll to REC, the TX will enter REC and roll, and if I scroll to STOP, the Tx will stop the roll and return to STOP)

IFB Input Mix: L+R

Remote Power Mode: 0

 

IFB EXT MENU

Input trim: 0dB

Output trim: 0dB

IFB TXCH: 2.430 (TX MODE)

IFB Mode: TX

Rem Ctrl Group: ID=1

TC Output Level: 1.0V

TC Frame Rate: 23.98

TC Jam Mode: Auto-Jam

TC Delay: 0

TCJam Mute Time: 0mS

Audio Delay: Off

Zaxnet Output: On

IFB Tc Power: 7

Always Send Rec Commands: On

Encryption: matches Tx

 

[BrianW]

Bump

Isolate my initial question - has anyone here successfully used Zaxmote to put zaxcom transmitters into and out of record mode?

[KGraham045]

I have found that Just recording on powerup is the safest. When I used to have them set up to receive the Record command. Zaxnets range has never been great so.... I’ve just gone with Recording all the time on the Transmitters.

[keith mcmanus]

I am successfully using the zaxmote with 4 of my transmitters. Same set up as you described. I took a day to go through all of my software updates and make sure everything was up to snuff. I need to add some more units to this set up next week for a job I am doing.. I will pay close attention to the settings and report back what I learned. 

 

Off the top of my head.. The QRX/QIFB has to be set to bluetooth not serial port. That was a killer for me that is not explained anywhere. I just stumbled upon the setting and changed it.

 

Rem Ctrl Group ID can be uniformly=1 (or whatever) but your item code (? can't remember what exactly they call it) has to be numbered separately per unit 1,2,3..etc. transmitter 1 is 1 transmitter 2 is 2. and so on.

 

Lastly the thing I was screwing up was the TRX IFB (zaxnet transmitter) ON setting. I found by turning the transceiver off (which was kind of tricky to do-I can't remember what the steps were)..I was able to just focus on receiving the Zaxnet commands. The only reason to have a TRX transmitting IFB is to remote test the quality of the audio with a ERX which I would not have to do. I found that my individual transmitters set to individual Zaxnet frequencies were transmitting bursts of audio on start-up and were interfering in my remote roll commands for other transmitters. This is probably in part because of poor product knowledge and frequency planning on my part. Once I eliminated the feature everything worked great.