Ian Berman Posted March 17, 2021 Report Share Posted March 17, 2021 Hi everyone, I just bought the mixpre 10t ii last week, and on my first shoot (which got canceled before it even began, no less) I somehow managed to shear off the exterior of the headphone connector. No idea how this happened, and my headphone's 1/8" jack is not bent or damaged either. See the attached photos. SD offered to fix it, but I won't have a recorder for 2 weeks and would have to pay for inbound shipping. They alternatively offered to send me a replacement part, but were specific in not being able to offer guidance on how to DIY the repair, which is understandable. Rather than take it to a reseller for repair and spend ~$75-150, I was wondering how simple this would be to DIY. I'm honestly not too great at soldering, but I've made simple circuits with arduinos and the like before, and I've built a couple desktop computers. Wondering if anyone here has experience with a repair like this and can offer guidance, as I don't see many resources online. Thanks! Quote Link to comment Share on other sites More sharing options...
Rick Reineke Posted March 18, 2021 Report Share Posted March 18, 2021 Contact Sound Devices, they may know of someone in town that can do it. Otherwise you will have to send it to the mothership. I have never dissembled a MixPre and I do not know how difficult. Panel mount jacks in general can be relatively easy. PC mount is another story. Quote Link to comment Share on other sites More sharing options...
Ian Berman Posted March 21, 2021 Author Report Share Posted March 21, 2021 On 3/18/2021 at 1:24 PM, Rick Reineke said: Contact Sound Devices, they may know of someone in town that can do it. Otherwise you will have to send it to the mothership. I have never dissembled a MixPre and I do not know how difficult. Panel mount jacks in general can be relatively easy. PC mount is another story. I did contact SD, they offered to fix it if I shipped it back to them, but 2 weeks + cost of insured shipping makes me think I should get it done locally or try to DIY if it's simple. I live in New York and can get it repaired at Gotham Sound or another repair house. Sent over the same photos to them and waiting on a quote. It may be PC mount based on these photos, but I'm not really sure. Attached is the only resource I can find online for a look at the internals: Internal-Photos-3635481.pdf Quote Link to comment Share on other sites More sharing options...
Johnny Karlsson Posted March 22, 2021 Report Share Posted March 22, 2021 Maybe it’s just me, but the cost of shipping and even possible cost of having to rent a mixer/recorder for a few jobs while yours is away might be worth it, for the peace of mind knowing that it will come back from the mothership properly repaired. Quote Link to comment Share on other sites More sharing options...
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