Over the last year, Lectrosonics repair times at the factory had drug out to 5 to 6 weeks. This was due to the large number of re-blocks from the television industry as the FCC forced the stations out of the auctioned frequencies. We received literally hundreds of units from each of the major networks. We finally had to run two separate service paths so that re-blocking didn't completely freeze out the regular repairs, i.e., the talent dropped it in the toilet.
We were still overloaded and repair times stretched out way too far. Hiring more techs is difficult since they don't grow