Lectro SMWB stuck in EU Hybrid mode

[drpro]

lectrosonics smwb stuck in eu hybrid along with IFB and mode 3.  Anyone now how to reset to factory?  Firmware update did nothing.

Perhaps a secret combination of button pushing!!

[karlw]

Please contact our Parts & Repair dept. and ask for Gerald. I've prepped him with your question. 800-821-1121

It seems that E01 (Europe) firmware is loaded on this unit. 

 

Yours, a domestic unit, should be loaded with one of the first four firmware versions on this page: https://lectrosonics.com/firmware/category/174-smwb-series-firmware.html

 

There are details on that page of how to know which version you need, but if you are uncomfortable with any of that, give us a call and chat with Gerald. 

[drpro]

Thank you Karl.  I have started a dialog via email with Kasey.  I will call for Gerald and work through this.

Tnx

David

[karlw]

Kasey knows his stuff, too - you're in good hands.

 

-Karl

[drpro]

Another plus one for the Lectro team.  They sorted out my problem which I caused, with no fuss.  

Thank you Kasey.