Nick Flowers Posted June 11, 2016 Report Posted June 11, 2016 Don't know if it is just my coal-fired computer, or whether the trans Atlantic lines are playing up...but the site is VERY slow in loading each button press I make. All other web sites are OK. Nick. Quote
Jim Feeley Posted June 11, 2016 Report Posted June 11, 2016 Six hours later, but here near San Francisco CA, the site's running fine. Still slow for you Nick? Quote
Jamie Tongue Posted June 12, 2016 Report Posted June 12, 2016 Yes, this has been the case for many months. I'd just ignored it, but since Nick has brought it up... Seems to be a latency issue, rather than a bandwidth issue. One clicks a link, and the entire website freezes for several seconds while chrome says "waiting for jwsoundgroup.net". During the several second latency freeze, the website is unresponsive and you cannot click on another link to another page until your original command finally loads. Quote
Nick Flowers Posted June 12, 2016 Author Report Posted June 12, 2016 Looks like it might be a trans-Atlantic thing, if Jamie is suffering the same problem as I am. Yes Jim, still an issue this morning (Sunday). I click on a thingy and it will take 10 to 15 seconds for the action to take place. Not really a problem, but a little irritating. It seemed to start (for me) about a week ago. There are so many links in the chain I should think that it is very hard to pin down the cause. Nick. Quote
Malcolm Davies Amps CAS Posted June 12, 2016 Report Posted June 12, 2016 Must be the Suffolk air Nick. It's OK here in the wet North West. Quote
Matt Mayer Posted June 12, 2016 Report Posted June 12, 2016 Your best diagnostic would be a simple ping test and tracert between your computer and JWSound.net. Tracert will show you latency to each hop in the chain, the ping test will show packet loss. Quote
Nick Flowers Posted June 12, 2016 Author Report Posted June 12, 2016 Thanks for the advice, Matt. I looked up Tracert and I was very confused by the result, which seemed to me best left alone by a bear of little brain, like myself! As Malcolm is getting normal results, the problem must lie closer to home. Nick. Quote
Matt Mayer Posted June 12, 2016 Report Posted June 12, 2016 Nick, What was confusing about the Tracert? Each line that it reports back is a "hop" or router in your connection between your computer and JWS. The programs will generally report the IP address and DNS name of the router. After that are generally 3 values in milliseconds, the Min/Max/Avg ping times from your computer to that address. If you see a router with a really high ping time, that is likely where your connection is bogging down. It is also likely that router is dropping packets as well. Quote
Nick Flowers Posted June 13, 2016 Author Report Posted June 13, 2016 Dear Matt! You are substantially over estimating my ability - when I looked up Tracert it seemed that I had to go into Command mode (with the black screen and typewriter font), which is Terra Incognita for me. Having learned the hard way in the past not to mess with things I don't even partially understand I am content to submit myself to the slings and arrows of outrageous computers, with no more than a few muttered curses! Quote
Nick Flowers Posted June 13, 2016 Author Report Posted June 13, 2016 Optical telegraphs are indeed of great interest to me. Although I am more familiar with British Admiralty system that stretched from Plymouth, Portsmouth, Deal and Great Yarmouth to London (and there is a preserved tower at Chatley Heath of a slightly later system), The French (God it hurts me to say this) had a better and lengthier system stretching as far as Dalmatia. It features in 'The Count of Monte Cristo'. http://www.johnhearfield.com/Radar/Chappe.htm Here is a picture of Chatley Heath tower. Quote
Ze Frias Posted June 13, 2016 Report Posted June 13, 2016 How to use a trace route command: Hint: replace www.google.com with www.jwsoundgroup.net There's other videos on YouTube that also break this down. Quote
Nick Flowers Posted June 13, 2016 Author Report Posted June 13, 2016 That is so kind of you, Jose. I have done as the video instructed and I got a result. I am ashamed to admit that I can make neither head nor tail of what it says! I have tried to copy and paste it here without success - I couldn't even do a screen shot. I must seem a terrible dunce. It took 14 steps to get to JW and the whole event took about 15 seconds, rather like the time it takes to get a result from a normal click. I really do appreciate your helping me out here Jose. Alas, I began to get out of my depth when thermionic valves (tubes) went out of fashion and I am now rather like a laboratory rat pressing buttons for a food pellet. It works but I don't know why. Quote
Nick Flowers Posted June 15, 2016 Author Report Posted June 15, 2016 Response time back to normal! Looks like the healing shelf has worked again. Quote
Philip Perkins Posted June 15, 2016 Report Posted June 15, 2016 Ultra mega slow to 94706 today. Like glacial. Quote
Jim Feeley Posted June 15, 2016 Report Posted June 15, 2016 Fine to 94530 right now. About 8 blocks from Phil... I'm on Sonic.net, though they use ATT FTTN for the service I'm on right now. Phil and everyone feeling slow... are you on a phone service or cable? Quote
Philip Perkins Posted June 16, 2016 Report Posted June 16, 2016 I asked my internet service provider about why JW was so slow for me and this was their reply, (FWIW): >>I'm seeing "ERROR 522: Origin Connection Time-out" forhttp://jwsoundgroup.net/uploads/javascript_core/plugins_plugins.js.2cbb94bdc315a32d566daa5f915857cc.js?v=1d9ff6eb22 Something is doing this on the server the forum is hosted on. It's out of our control.<<<< Does this make any sense? Quote
Jeff Wexler Posted June 16, 2016 Report Posted June 16, 2016 8 hours ago, Philip Perkins said: I asked my internet service provider about why JW was so slow for me and this was their reply, (FWIW): >>I'm seeing "ERROR 522: Origin Connection Time-out" forhttp://jwsoundgroup.net/uploads/javascript_core/plugins_plugins.js.2cbb94bdc315a32d566daa5f915857cc.js?v=1d9ff6eb22 Something is doing this on the server the forum is hosted on. It's out of our control.<<<< Does this make any sense? I will pass this on to my server host so that they can continue to try and sort this out. Thank you. Quote
Philip Perkins Posted June 24, 2016 Report Posted June 24, 2016 Today, this morning, JWSound is back to its zippy self. I don't know why--no changes here, Jeff maybe thank your ISP for me! Quote
Rick Reineke Posted June 24, 2016 Report Posted June 24, 2016 Yes, "back to its zippy self". It had been sluggish for me as well the last few days (all other sites normal though). Quote
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