juanignacio Posted October 14, 2010 Report Share Posted October 14, 2010 Hey guys first time caller long time listener.... Any way I was wondering if anyone was having issues with Wave Agent 1.15 with a MacbookPro loaded with 10.6.4. It keeps on crashing on me. I've already contacted SD and figured I'd give it a shot here too. Thanks ahead of time for any insight. Quote Link to comment Share on other sites More sharing options...
studiomprd Posted October 14, 2010 Report Share Posted October 14, 2010 what SD said! BTW, lots of applications, including older versions of PT have difficulties with the white cat... Quote Link to comment Share on other sites More sharing options...
juanignacio Posted October 14, 2010 Author Report Share Posted October 14, 2010 SD said they were going to update their computer with 10.6.4 and get back to me. I'm still waiting to hear back. Quote Link to comment Share on other sites More sharing options...
aristotle_kumpis Posted October 16, 2010 Report Share Posted October 16, 2010 I have the same operating system and never had an issue. Did you try and reinstall it? Quote Link to comment Share on other sites More sharing options...
johngooch Posted October 16, 2010 Report Share Posted October 16, 2010 WARNING: I recently had a hard drive failure on a laptop where i had wave agent installed. Wave agent kept crashing, then slowly other key applications started to crash. Wave Agent is a spectacularly useful tool and solid tool. Wave Agent wasn't the problem In my case its failure to run was the first symptom of much more serious problem. My seriously damaged hard drive. john. Quote Link to comment Share on other sites More sharing options...
juanignacio Posted October 16, 2010 Author Report Share Posted October 16, 2010 WARNING: I recently had a hard drive failure on a laptop where i had wave agent installed. Wave agent kept crashing, then slowly other key applications started to crash. Wave Agent is a spectacularly useful tool and solid tool. Wave Agent wasn't the problem In my case its failure to run was the first symptom of much more serious problem. My seriously damaged hard drive. john. Yeah I read that thread, you put up about it and I was hoping it wasn't that. The computer is about a year old, so maybe it could be the hard drive. What diagnostic did you run on your computer to test the hard drive. I haven't had any other issues with other programs and I was installing wave agent on this computer for the first time. Thanks Quote Link to comment Share on other sites More sharing options...
studiomprd Posted October 16, 2010 Report Share Posted October 16, 2010 " The computer is about a year old, so maybe it could be the hard drive. " I don't think there is a cause and effect relationship at all... crap happens; drives fail, chips fail, this stuff happens all the time, to really new and really old electronics! In fact infant mortality is always a possibility, too... Quote Link to comment Share on other sites More sharing options...
soundtrane Posted October 16, 2010 Report Share Posted October 16, 2010 Senator is absolutely right. Btw, Pro Tools 8.0.4 is required for OS 10.6.4. 8.0.4 was ok for a bit and then started showing up issues - until i upgraded the OS. I will try Wave Agent and report back here... -vin Quote Link to comment Share on other sites More sharing options...
Nicole Hankerson Posted October 16, 2010 Report Share Posted October 16, 2010 I run it on Windows XP and I occasionally get issues with is freezing up and crashing but other than that its cool. Nicole Quote Link to comment Share on other sites More sharing options...
johngooch Posted October 20, 2010 Report Share Posted October 20, 2010 Yeah I read that thread, you put up about it and I was hoping it wasn't that. The computer is about a year old, so maybe it could be the hard drive. What diagnostic did you run on your computer to test the hard drive. I haven't had any other issues with other programs and I was installing wave agent on this computer for the first time. Thanks I had a one year old western digital drive. They replaced it at no cost. Quote Link to comment Share on other sites More sharing options...
jon_tatooles Posted October 22, 2010 Report Share Posted October 22, 2010 To our knowledge, there is no known incompatibility with 10.6.4 and Wave Agent. We have tested it on every flavor of machine we have in our inventory with 10.6.4 with no issues. That includes: Core Duo minis, Core 2 Duo minis (perfect trade show machines) Mac Pro, quad and octo Macbooks (various black/white/aluminum flavors) MacBook Pros (2.0 CD through 2.8 C2D), C2D, i3, and i5 based iMacs. While we don't have every machine type, these are representative of the main platforms in the wild. Yeah...the business sales manager at the Madison store loves me. He calls me the day any new machine is released. Quote Link to comment Share on other sites More sharing options...
Jeff Wexler Posted October 22, 2010 Report Share Posted October 22, 2010 Thank you, Jon, for the info, and pleased as always by your thorough testing and detective work. I have not had any problems with WaveAgent and I have run it on many machines, many different OS versions, etc. I am not sure what the problems are that have been reported here but hopefully it is getting sorted out. WaveAgent is wonderful software (and of course, very Mac friendly!). - Jeff Wexler Quote Link to comment Share on other sites More sharing options...
juanignacio Posted October 22, 2010 Author Report Share Posted October 22, 2010 Thanks for all the help. I recently uploaded Wave Agent on my Mac Mini running 10.6.4 with success so it looks like I am going to have to call Apple. Hopefully nothing major... Quote Link to comment Share on other sites More sharing options...
Jeff Babb Posted October 22, 2010 Report Share Posted October 22, 2010 I had trouble with the previous version of Wave Agent on my MBP. After the most recent update its working fine. Quote Link to comment Share on other sites More sharing options...
juanignacio Posted October 25, 2010 Author Report Share Posted October 25, 2010 So after everything I learned that since I had a user account from my first mac 7 years ago and I've updated OS's till Snow Leopard I had a corrupted user and I was able to start Wave Agent from my MBP with a different user. Thanks again for all of your help. Quote Link to comment Share on other sites More sharing options...
aristotle_kumpis Posted November 5, 2010 Report Share Posted November 5, 2010 If I import a broadcast wave file into Wave Agent that doesn't have time code, can I add time code (change frame rate, numbers etc), and then save it as a time code stamped file? Will this new saved file be stamped with the new time code? Quote Link to comment Share on other sites More sharing options...
johnpaul215 Posted March 11, 2011 Report Share Posted March 11, 2011 So after everything I learned that since I had a user account from my first mac 7 years ago and I've updated OS's till Snow Leopard I had a corrupted user and I was able to start Wave Agent from my MBP with a different user. Thanks again for all of your help. I'm having issues on a MacBook running 10.6.6, but Juan's advice of switching users makes it work ok. weird. I tried all the other suggestions too, and nothing else did it. Quote Link to comment Share on other sites More sharing options...
Jim Gilchrist Posted March 11, 2011 Report Share Posted March 11, 2011 If I import a broadcast wave file into Wave Agent that doesn't have time code, can I add time code (change frame rate, numbers etc), and then save it as a time code stamped file? Will this new saved file be stamped with the new time code? The answer to both questions is yes. Best regards, Jim Quote Link to comment Share on other sites More sharing options...
Rob Lewis Posted March 12, 2011 Report Share Posted March 12, 2011 No problems for me. OS 10.6.6 White Mackbook. Quote Link to comment Share on other sites More sharing options...
Rob Polhemus Posted March 16, 2011 Report Share Posted March 16, 2011 I've been using WA on an MBP w/ 10.6.6 with no issues. I really like the ability to easily add comments and save and send sound reports at the end of each day. Still playing with settings but really like this app. Quote Link to comment Share on other sites More sharing options...
imagist Posted March 16, 2011 Report Share Posted March 16, 2011 No problems for me. OS 10.6.6 White Mackbook. I'm having a problem with Wave Agent 1.15 (and earlier) and Snow Leopard 10.6.6 (and earlier) on both a Macbook and an iMac where the file name is truncated in pdf sound reports which makes Wave Agent on the Mac useless for me. I have to use WA in Windows to get round this which I'd much rather not have to do Is no one else having this problem? Any suggestions for making this problem go away and yes I have asked the manufacturer and been offered no solution. for example I get - M-GAMBOM-T0 as the filename instead of M-GAMBOM-T001 I like to have the columns - File Name / Ch. / Length / Start TC / EndTC / Notes / T1 / T2 but I've tried other column selections but the filename is still truncated by whatever the next column is. Suggestions gratefully received. Quote Link to comment Share on other sites More sharing options...
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