bmfsnd Posted February 25, 2013 Report Posted February 25, 2013 So the bottom of this NP1 cup has been peeling back over the last few months, but I've been taping it down as a workaround. Has this happened to anybody else? I'm wondering if it's worth returning it for a replacement. Quote
cmassey Posted February 26, 2013 Report Posted February 26, 2013 Have you looked in there to determine if there are bare wires, or anything that might short out? If not, remove the back covering and add the backing of your choice. Mine has had a gaff tape backing for several years...on another I put down double face tape and a business card...let your imagination go wild!!! Quote
Wyatt Tuzo Posted February 26, 2013 Report Posted February 26, 2013 It's happened to me plenty of times. I'm so disappointed with the move from the more rugged and serviceable style cup that they used to use. Sorry to say that, in my opinion, these cups are not nearly as worthy of the price being charged. I'm glad you brought this up, Matt. I guess this is something I've wanted to get off my chest for a while. I've actually made a point to snatch up the old-style cups whenever I see one used. Quote
ProSound Posted February 26, 2013 Report Posted February 26, 2013 All mine have gaff tape on bottom as well Quote
brian albritton Posted February 26, 2013 Report Posted February 26, 2013 i've had the same problem. recently bought the PSC version of the cup and it appears to be the same as the old-style remote audio ones. the pins don't poke up through the backing and it has no gaff tape on it like all of my remote audio cups. http://www.bhphotovideo.com/c/product/743729-REG/PSC_FPSCPSM_NP1_NP_1_Battery_Cup_for.html Quote
AndyB Posted February 26, 2013 Report Posted February 26, 2013 I've got a Hawkwoods NP1 cup, about 2 years old, and it looks like it did the day I bought it. Rock solid. Quote
Jason A Posted February 26, 2013 Report Posted February 26, 2013 All of my RA NP1 cups have this problem. The last 2 started peeling back a week after I got them. I'll try Hawkwoods next time. Quote
Glen Trew Posted February 26, 2013 Report Posted February 26, 2013 When were these cups purchased? If the metal covers have been replaced by the stick-on covers, I didn't know about it. I'll find out and report back. gt Quote
ProSound Posted February 26, 2013 Report Posted February 26, 2013 When were these cups purchased? If the metal covers have been replaced by the stick-on covers, I didn't know about it. I'll find out and report back. gt In the last 3 years or so I have two of the newer ones and two that are about 10 years old the older ones are much better quality and have held up much better Quote
Sound Grab Posted February 26, 2013 Report Posted February 26, 2013 My RA one has peeled back as well but has been holding up well with some gaff tape for a few years now. Quote
Johnathan Sessoms Posted February 26, 2013 Report Posted February 26, 2013 I've noticed that this happens with every single one of these over time. I teach production sound and we have a bunch of these at the school. The all peel, but still function fine. Nothing a little gaff tape can't fix. Quote
johnpaul215 Posted February 26, 2013 Report Posted February 26, 2013 I have a few and the newest of mine are fine, but I have one from maybe around 2007 that's doing this. I keep it as the backup, so I don't use it as much. I also use it to power a mixer rig, so the battery lasts all day. Not something like a single NP powering a 788 and some wireless where I need to swap batteries every few hours. Quote
bmfsnd Posted February 26, 2013 Author Report Posted February 26, 2013 Thanks for the feedback guys. Granted, there is no functional issue, the cup works fine along with the wiring. But disappointed that for the same price I could have purchased an NP1 cup with better build quality. Glenn, I purchased this with the BDS combo deal at Coffey Sound. Quote
rb1138 Posted February 26, 2013 Report Posted February 26, 2013 Me too. My NP1 also no longer sticks into the slot and stays. I have to gaff tape that down as well. The cable that comes with it from my Edirol to Distributor is also broken. Something's up with the construction of this very expensive battery system. Pretty annoying. Sawrab Quote
JonO Posted February 26, 2013 Report Posted February 26, 2013 Same happened with my RA cup as well- now it has gaff tape. That being said, it works perfectly fine. I've been very happy with my Sound Sound Solutions Np1 cup from Audio Department. Good price as well. -Jon Quote
Jon Gilbert Posted February 26, 2013 Report Posted February 26, 2013 All my HawkWoods NP1 cups are as good as they were the day I bought them, one of them is about 20 years old! Quote
Boomboom Posted February 26, 2013 Report Posted February 26, 2013 Not just for that battery cup, but also for other stuff, I wish there was more Hawkwoods products here in Canada (and USA)... Quote
Brian Maier Posted February 26, 2013 Report Posted February 26, 2013 My older RA NP1 cup is holding up great after 7-8 years. The way the wire exits seems like a much better design, especially the way i'm using it. There is much less to get snagged/bent on. Quote
Phil Schullo Posted March 1, 2013 Report Posted March 1, 2013 Hello everyone, We at Remote Audio are aware of the peeling issue some of you are having with our NP-1 cups. I want to apologize on behalf of the company for any problems this may have caused. We take quality control issues very seriously and are thankful to each of you for reporting this problem. It holds us to a higher standard and helps us improve our products. We are working diligently to create a permanent solution. As soon as we have one available, we will announce it on this forum. Thank you again for your help and patience. Sincerely, Phillip Schullo General Manager Remote Audio Quote
postaudio Posted March 5, 2013 Report Posted March 5, 2013 My peeled after 1 years and I gaffed taped it. I bought another one from The Sound Guys and it seems like it's a full piece at the bottom and will not peel. Quote
bmfsnd Posted March 7, 2013 Author Report Posted March 7, 2013 We are working diligently to create a permanent solution. As soon as we have one available, we will announce it on this forum. Thank you again for your help and patience. Sincerely, Phillip Schullo Will this be a solution for those who have already purchased the cup? Quote
Phil Schullo Posted March 7, 2013 Report Posted March 7, 2013 Will this be a solution for those who have already purchased the cup? Yes. We will announce the complete details once we've completed our tests. Quote
ProSound Posted April 21, 2013 Report Posted April 21, 2013 So it has been 6 weeks how is the "testing" going Quote
chris_bollard Posted April 22, 2013 Report Posted April 22, 2013 Had bottom peel off my Hawkwoods. Hot glued it back on. Simple. Quote
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