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Arri Alexa 35 Won’t Accept Denecke JB-1


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Not sure if anyone else experienced this but I just started a show with the Alexa 35. After 2 days, they will no longer accept timecode from the JB1 sync boxes.  Switched out cables, different boxes, switched between the two cameras, changed output levels on boxes. Nothing is working. They will take the time code but eventually give an error code. However, the cameras do take Ambient sync boxes. Would love to solve this as I’m sure there is something we aren’t thinking of.

 

Thanks,

 

George

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Hi Philip, That was the first thing I asked. They said they didn’t. The last firmware update from Arri was back in Oct. Hopefully, a new firmware update will remedy the situation. Until then, we’re staying with the Ambient. Thanks

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